Reviews (24,915)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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great app to use very simple and effective.
Very easy to use, and extremely effective!
I love Privy it's helped our business collect a lot of email and helped my clients save a lot of money.
This app charges based on the number of mailable contacts that are added to your account, even if you aren't using the Privy pop-up to add the contacts. So, your account will continue to grow as they sync any contacts gained by Shopify through sales or sign-ups on your site. We found this out recently when we paused our Privy campaign but then were unexpectedly hit with a price increase because our number of mailable contacts had grown (thanks to Privy pulling Shopify data into our Privy account, completely unbeknownst to us). So even though we weren't using their email capture feature, they still increased their monthly fee... This was not the original terms of service that we agreed to when we started using this app; we have never used it for email or sms, Klaviyo is far superior for that purpose.
Has helped to build an email list and gain sales
good app. testing out the new features will update the review in coming months after i have tested it out and staisfied
pretty amazing app that is easy to use!
Just installed and look forward to seeing it in action. Creating professional campaigns is easy with their user friendly interface.
Nice App, unfortunately every now and then the pop doesn't pop up at all! Which is quite frustrating, especially in the highly frequented christmas time.
I'm sorry to hear about the issue you are experiencing - that shouldn't be happening. Please send us an email at support@privy.com and the team will give you a hand as soon as possible.
I've been using a coupon code offer pop-up via the Privy app for Shopify since I launched my site. Really easy set up. I get five to ten new signups every week, and a few people have redeemed the "new customer discount" on their first visit. So far so good!