Reviews (24,928)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

October 10, 2016

Pretty good, only problem is the watermark

Entspire
Austria
7 months using the app
September 1, 2017

Very easy to use and great options to choose from.

Misspris
Australia
7 months using the app
December 28, 2018

My first day only and free plan but very good so far, it allows me customize quite nice sign up pop ups, seems useful even the free plan, I hope to be selling a lot soon.

OTLM
Spain
7 months using the app
April 21, 2019

I love this app. It is very convenient. I would definitely recommend to other online stores. Thank you Privy

ClassicsByZay
United States
7 months using the app
Privy Operations replied April 22, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 2, 2020

Excelente aplicativo, funcionou perfeitamente bem na minha loja, caputrando E-mail´s e pop-up é muito bom.

Compre Bem Aqui
Brazil
7 months using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 12, 2024

-0 As I transitioned from Klayvio to embark on my journey with Privy, I encountered a disappointing customer service experience during a Zoom meeting. Despite my simple request for assistance in porting my contacts from Klayvio, it seemed my concerns were overlooked due to my limited contact list. The representative agreed to port my contacts on the same day but was unable to guide me on the process from Klayvio. Despite two follow-up emails, I received no response. This subpar customer service experience has led me to reconsider signing up with Privy, as it appears they prioritize businesses with over 10,000 contacts. I am now seeking recommendations for alternative companies with better customer service. Your suggestions would be greatly appreciated. Thank you!

PROTECT YO ENERGY
United States
7 months using the app
November 7, 2016

I'm sure I'll love this app when I get to use it but was asked and sent here to make a review before I even got to the set up.

Moroccophile
United States
7 months using the app
February 11, 2018

very easy! I'm wondering if I even set it up right? Thats why im only giving 4 That's how easy it was. I can't wait to see the results. I'm going to have to be a little more diligent about driving more traffic there so I can see real results?

Glitzy Itsy Me
United States
7 months using the app
February 5, 2017

Good work.Needs more templates.

The Menz
Portugal
7 months using the app
November 21, 2016

I like what I have seen so far, but we literally just downloaded it.

Heiress Makeup
United States
7 months using the app