Reviews (24,915)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited May 25, 2019

As a replacement for Mailchimp, it does pretty well. One qualm is how the email editor can take some time to get used to, and the in-app photo editing really needs a user-friendly boost. Other than that, it's been really helpful, and setting up campaigns and importing old contacts is pretty simple.

Vivian's Live Again
United States
Over 4 years using the app
Privy Operations replied May 30, 2019

Thanks, for the helpful feedback! We'll certainly pass that along. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 7, 2017

I love it! I install this app for our mailing list. As of now, I'm really liking it.

Suttonsmithworks
Canada
Over 4 years using the app
February 3, 2018

So far so good, I'm just learning how to use it now.

Neugen Toys
United States
Over 4 years using the app
October 17, 2017

This is my first campaign. It was very easy to set it up. I'm excited about how customers will respond to it.

Renee Jones Art
United States
Over 4 years using the app
Edited November 14, 2016

Nice clean look, very easy to use and integrates in well with ActiveCampaign.

Everly Market
United States
Over 4 years using the app
May 13, 2021

No more free plan. Faulse ad! Too expensive plans for small businesses! No more free plan. Faulse ad! Too expensive plans for small businesses!

DiffLand
United States
Over 4 years using the app
Privy Operations replied May 18, 2021

Thank you for sharing this feedback. We do want to clarify that there is still a Free Plan with Privy. Merchants can sign up for a free 15-day trial which gives you access to collect and send emails with no limitations on traffic or contacts. After your trial is over, you can continue growing on our Free Plan for up to 100 mailable contacts. When/if you are ready to upgrade to a paid plan, you can get started at $15/month and get unlimited access to Privy Email + Conversion. If you send us an email at support@privy.com, we're here to help you find a solution that will work for your business.

October 9, 2016

Great app! The pop up already boosted my email lists!

Wayuu Give
United States
Over 4 years using the app
February 28, 2017

Has almost everything needed to create perfect popups for signing people up. We had about a 10% Sign up of visitors on our first day it was setup. A possible feature would to permit faded box that can be layered over our background image yet be under the print to permit print to stand out more. (I created this darker faded area by using Photoshop in the areas I needed for my print to read more clearly) GREAT App!

Skagitek Inc
United States
Over 4 years using the app
May 19, 2017

Loving it so far! Great capture rate and my customers like the confetti dropping when they sign up!

Seanese
United States
Over 4 years using the app
November 27, 2017

simple and effective. fully recommended.

Shootfilmco
United States
Over 4 years using the app