Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 30, 2017

Quite easy to set up. Pop up newsletter sign up forms are user friendly. Need to have more font options though - i.e. integrate with Google Fonts. Would also be much better if Privy was self sufficient and didn't need to be connected with MailChimp to send double opt-in, subscriber confirmation and final welcome emails.

Jo Stanes Art
Australia
6 days using the app
July 23, 2018

too early to tell but looks good

Lucky Chipmunk
Australia
6 days using the app
March 26, 2019

okokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokokok

INVISIBLE
Malaysia
6 days using the app
Privy Operations replied March 27, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 1, 2018

somewhat easy to use. thanks.

Matriarch Floral
United States
6 days using the app
Edited November 20, 2019

very handy in usage, maybe a tutorial or two would help. Now it's basically telling you, make a campaign, but doesn't really show how. Also, pop-up function doesn't seem to work?

Mr. Duck
Belgium
6 days using the app
Privy Operations replied November 20, 2019

Thanks for the feedback and sorry about the issues you are experiencing.  Please send us an email at support@privy.com and the team will be happy to look into what’s going on. In the meantime, here’s a step-by-step video guide to setting up your first campaign: https://help.privy.com/hc/en-us/articles/360012293354-Launching-Your-First-On-Site-Campaign-With-Video-

July 8, 2018

app is okay, nothing special. thanks

Snazzy Packs
United States
6 days using the app
May 2, 2020

Not bad for me! must i think the price a bit over price.................................................

ROYCELIFE
Malaysia
6 days using the app
Edited April 12, 2019

The tool is pretty simple to use but could use more flexibility. Syncing with my domain DMS settings is much slower than other services I have used. Overall it is pretty good.

Monumental Chocolate
United States
6 days using the app
Privy Operations replied April 15, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 16, 2017

cannot design using mobile device. but has some other good options. many important options must subscribe to upgraded pro version

Electric Skateboard Stop
Canada
6 days using the app
Edited November 3, 2019

I haven't used the app so I dont know if it will be good yet, but we will see. Annoying it pretty much makes you review

Plastic Hotline
United Kingdom
6 days using the app