Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 23, 2018

4 Stars on the initial setup phase. I will review again once I have had a better chance to assess the application more thoroughly.

Vitabetic
Canada
About 1 year using the app
February 13, 2017

I've just started using Privy app and have already seen an increase in my email sign up!

Heather Perry Jewelry 2
United States
About 1 year using the app
Edited August 1, 2019

I have only used privy FREE account for a couple days now and it's good. It works for my beginning stages of shopify store. I didn't see much advanced features like flow charts to map all email campaigns though which would be helpful when building.

Revial
United States
About 1 year using the app
Privy Operations replied August 1, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 27, 2017

Excellent app, but sometimes I have had problems with mailchimp list integration.

Lampas Media
United States
About 1 year using the app
March 20, 2017

Muy buena aplicación. Facil integración y muy buena personalización.
En definitiva es útil, intuitiva y eficaz.
El único defecto es que en su versión gratuita incluye Powered by Privy, pero se comprende que nadie regale nada.

Muy contento con ella.

Hera Prueba
Spain
About 1 year using the app
March 13, 2017

The app is a little glitchy. Some functionalities are not intuitive

Www Thesafedepot Com
United States
About 1 year using the app
August 11, 2019

Really good design and functional app. Best popups i've seen but I wish I could take off Privy branding from the popups in the free version.

Home Sweet Abode
Canada
About 1 year using the app
Privy Operations replied August 13, 2019

Thanks for the review and the feedback! Glad you like the pop ups so far. Unfortunately having the branding on the free plan is part of what lets us offer tons of functionality and support to our free users.

Edited January 5, 2020

nice work good job , im the beginner that got your help to grow the business. and thats really work. Thank!.

Phoenix Massager Store
Thailand
About 1 year using the app
Privy Operations replied January 3, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

December 3, 2019

Was able to customize a newsletter which is exactly what I'm going for but the email only sent to 1/8th of my list

DESIGNER INSPIRED FASHIONS
Canada
About 1 year using the app
April 1, 2020

Overall it's great. Been using for a year now....just the upgrades plan still seems a bit expensive for us.

Pro Minimalist
Singapore
About 1 year using the app