Reviews (24,924)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and growing email lists, particularly praising its user-friendly interface and seamless Shopify integration. It offers email and SMS marketing, customizable templates, and effective automations. The pricing model is considered reasonable and scales with business size. Merchants also appreciate the responsive customer support and continuous updates that enhance the platform's robust online marketing capabilities.

November 18, 2016

Really great but it is automatically active when you are designing the messages, layout etc. Should be inactive until it is fully approved.

Fabelab
Denmark
Over 4 years using the app
Edited March 29, 2019

Great app! Really helpful set of marketing tools out of the box. Even a free version provides you with the range of tools that helps with your marketing campaigns. Highly recommend!

TBBS
Canada
Over 4 years using the app
Privy Operations replied April 1, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 25, 2020

Fantastic app. If you want to maximize your profits you are going to want to install Privy. Turn traffic into customers!

Elite Flags
United States
Over 4 years using the app
November 4, 2016

Love this app! It is so easy to use and great for email capture and providing a coupon code for customers who sign up. HIGHLY recommended!

Homecoming Honolulu
United States
Over 4 years using the app
June 17, 2017

Make custom pop-up to catch your visitor's email. Good

Thelovecats
France
Over 4 years using the app
October 26, 2017

Still learning how it works but nice app.

Pop Anime
United States
Over 4 years using the app
September 4, 2019

I've enjoyed the easy set up of the pop up in my application. Very helpful! This app is a great asset to the e-commerce community.

AmaiaAnthony Apparel
United States
Over 4 years using the app
Privy Operations replied September 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 22, 2018

Happy so far with this app. Haven't tried everything yet. The free email pop pup is very nice and easy to set up.

Doggie Designz
Spain
Over 4 years using the app
April 11, 2024

Amazing customer service! I was having an issue with an automated email being sent and Jose was able to fix the problem almost instantly.

We have been using Privy for nearly two years and each time I run into a small hiccup it is fixed quickly and properly.

Reel Happy Co
United States
Over 2 years using the app
December 1, 2019

This app is simply great. It works very well for collecting emails and you can then remarket your potential customer.

Orix Store
France
Over 4 years using the app