Reviews (24,921)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 7, 2018

I really love Privy. It has helped collect potential customer emails in a fun way. Thanks for the good work!

Femmejolie
United States
Over 1 year using the app
Edited February 16, 2019

Just had a day with this app and already we have new email subscribers.
Nice and easy interface, great so far.

Midland Textiles
United Kingdom
Over 1 year using the app
March 28, 2020

It gets the job done..............................................................,.................

Lash Lane Boutique
United States
Over 1 year using the app
April 27, 2018

Love this app. Best results and est CTR!

Productcrate
Malta
18 days using the app
Edited May 25, 2018

Not adding the GDPR checkbox for Shopify popup mail subscriptions on the free account is really unfortunate. Will have to use another app and leave Privy.

Otherwise, I love the designs and how easy it is to customize. Wanted to try the app for a few weeks before purchasing plan as we are a very small shop.

Thread And Rose
United States
About 1 year using the app
December 27, 2018

Not satisfied with the service and customer support. Lack of customer centricity and awareness that they are here to help us, not vice versa.

WininShop
Serbia
Over 1 year using the app
March 22, 2018

So far, so good! I just loaded it 15 min ago and we've already received 2 signups.

Homescape World Pets
United States
Over 1 year using the app
February 17, 2017

niceeee app. A lot of people using it for sure

Loradi
Norway
7 months using the app
September 26, 2016

Yes definitely to other eCommerce users.

Poseidonnetwork
South Africa
18 days using the app
March 15, 2018

Really impressed with this app. It works perfectly and looks great on my store. Integrates well with email campaigns. Very happy with it.

E Bike Fast
United States
Over 1 year using the app