Reviews (24,921)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited December 27, 2017

Great pop up for collecting customer email and offering welcome discount codes. Also very user-friendly.

Fresh Face Botanicals Advanced Skin Care
United States
7 months using the app
February 11, 2021

Having some issues with branding our emails. When the app sends email confirmations and newsletters they come with the Privy brand. I believe this is not good for any business and I am surprised no one else has complained . We have been chatting to support for almost 2 days now and still not clear answer. Not very happy with this, plus a bit expensive for the service.

STRONGERWELLNESS.COM
United Kingdom
7 months using the app
July 19, 2018

I'd be happy to give you review but first of all you have to let me try the app before I give you any review.
don't you think it would be better if you give me the chance to check out the app before ask him if asking any recommendation
Thank you for your investment in developing plugins that help the community

Good luck

Womens Life Style Now
Israel
7 months using the app
October 18, 2017

Good base level functionality on free version

Cdk9 Raw
Australia
7 months using the app
December 30, 2018

AWESOME APP GREAT TIME IM GLAD TOI HAVE SOMETHING THAT CAPTURES MY EMAILS AND RETURN CUSTOMERS THAZNKS PRIVY

Trend Venture
Canada
7 months using the app
November 4, 2017

Great application! got me high conversion rate of sign ups.

Ellastreasurebox
United States
7 months using the app
June 18, 2017

awesome app! It as improved and helped to builded my email list.

Symonekelly
Canada
7 months using the app
May 16, 2019

Very useful! I love that there is a free app that is easy to use with Shopify! Even though I’m new to ecommerce, I feel that Privy is a well done app.

Regency Marketplace
United States
7 months using the app
Privy Operations replied May 17, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 16, 2016

good app to add in your store

My Best Wood
United States
7 months using the app
March 25, 2018

Great to collect customer emails to retarget them at a later date!

Mini Toddler
Canada
7 months using the app