Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its diverse features including pop-ups, email campaigns, and automations. It's praised for its user-friendly interface, seamless integration with other platforms, and responsive customer service. The app is noted for enhancing subscriber growth, email campaign performance, and sales. Merchants value its extensive targeting options, comprehensive analytics, and automation capabilities. Its free plan is beginner-friendly and the Spin to Win feature is popular for driving conversions.

March 14, 2024

I'm a 1st time user and customer service rep Jose was amazing! If this is an indication of the Privy customer service, I'm very glad to be part of it.

Reading with TLC
United States
About 1 hour using the app
November 22, 2023

love it! best customer service ever, test out a few email SMS app, by far this is still the best.

RaveBeetle
United States
2 months using the app
November 14, 2023

I love the app, it's easy to use and every campaign I recive sales from it.

The Floral Fixx
Canada
About 2 years using the app
December 12, 2023

Great customer service!

obVus Solutions LLC
United States
About 3 years using the app
October 20, 2023

"Office Hours" was very productive! It is so much more efficient talking with a person one on one. Dan gave me great advice and followed up with an email with all of the notes from our meeting. This was incredibly helpful as I referred to the notes to implement a few social media improvements and automations. Thank you!

Millieloveslily.com
United States
Over 2 years using the app
October 4, 2023

Easy to set up, great customer support, and enough features to support a modern business. I especially like the built-in conditionals offering fine-grain control over where the popups get displayed throughout our site. A+

Moka Origins
United States
Almost 7 years using the app
April 8, 2024

Top✌️

The-Higher-Culture
Romania
3 months using the app
September 12, 2023

I am having a problem with bots adding emails to my Privy sign up forms and customer service was excellent. They deleted bad emails for me and gave instructions hope to prevent it in the future. Highly recommend Privy for its' function, pricing and now customer service.

The Brella Nation
United States
About 6 years using the app
October 25, 2023

Very easy to set up and use. I don't have the money for a dedicated person to do my advertising, which means it falls upon me. I can sit down, pull a few products in from my Shopify store, add some fun backgrounds, fill in the text and I'm done. Quick and easy mailers. I also set up a pop up on the website that has brought in an additional $2k just in the first week or so. Great product.

Melt Glass Art Supply
United States
About 1 month using the app
November 21, 2023

thank you karol for your assistance!

Shop NUKA Nails
United Kingdom
About 1 month using the app