Reviews (24,910)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers and conversion rates, noting up to a 12% increase in conversions. It features customizable pop-ups, email campaigns, and automations with advanced targeting options like exit intent and timed delays. The app integrates seamlessly with top email marketing platforms and is praised for its user-friendly interface and responsive customer support, making it a valuable tool for enhancing marketing and sales efforts.

October 4, 2024

Straight forward to use, fast and capable support, reasonable pricing model for a small bootstrapped business.

I've been using Privy for about a year and a half as my business has gone from $1k to $25k/month and I have no plans of leaving.

The intuitive platform has allowed me to set up email campaigns and more all on my own, and the support (the few times that I've needed it) is always quick, professional, and helpful.

The cost of the app also scales with your size (you pay a bit extra as your contact list grows), which is great when you're just getting started.

Highly recommend Privy!

Abbreviated Apparel
United States
October 3, 2024

Excellent customer service

Mariela Cogorno, MD Office & Online Store
United States
Over 2 years using the app
September 29, 2024

I really like Prviy. It's incredibly user-friendly, and the templates are both stylish and practical. Plus, they send out a newsletter with tips to help boost your business revenues.

One Too Many Jewels
United States
About 1 month using the app
September 27, 2024

Privy is a solid emailing app that's fairly easy to navigate, although there are times when I still find myself figuring things out. One of its standout features is the live chat support, along with the option to schedule Zoom meetings for technical assistance, which came in handy when setting up my sending domain. My experience with their tech support was excellent, especially with David S., who was incredibly patient and kind while walking me through connecting DNS records via Zoom. The email templates are easy to use, and I love that I can effortlessly integrate marketing images created in other design apps. Additionally, the ability to track who opens, clicks, or unsubscribes from my emails gives me valuable insights into client engagement.

Scarlet Elizabeth Designs
United States
10 months using the app
September 26, 2024

The support is quick and nice!

Tinybook Whispers
China
3 months using the app
September 25, 2024

they help me to set my dns records so i can set my email ! very helpfull ! and mr David Sanchez that he help me he is very good on his job and kind

DEZLEN
Bulgaria
7 days using the app
September 20, 2024

Great Support for newbies navigating the site! So far experience has been great!

Scooter Life Canada
Canada
3 days using the app
September 16, 2024

We love PRIVY!! It has been a pivotal tool for our Shopify e-commerce platform in driving sales for our independent beauty brand.

PS: Jose was super helpful and responsive to our tech issue. Love that they are readily available, every time I've sought help.

ÈYES ARE THE STORY
United States
About 4 years using the app
September 13, 2024

Absolutely and amazing experience, This review is for David Sanchez. He made a complex process looked so easy and got things resolved for me like in no time. I'm happy with Privy because of their customer support

Keeta Luxury
India
4 months using the app
September 10, 2024

Thank you, Privy, for the excellent service in embedding the TXT code.
Thanks to David Sanchez for quickly resolving the issue and assisting me until everything was fully sorted out.
Much appreciated,
Yoram Kadesh

Jimboree2020
Israel
Over 1 year using the app