Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
May 9, 2019

Love this app! It looks really nice on our product pages and the support is incredibly efficient and helpful!

ZUP Boards
United States
Over 2 years using the app
Edited October 9, 2021

Amazing support. Very helpful app for product add-ons. The clothes we offer requires a lot of customisation so this app is perfect for us. Would recommend.

Whimsical Lace
Indonesia
About 2 years using the app
SAAS GROVE COM LTD replied October 11, 2021

Thank you so much for the review!

March 16, 2022

We use this to add accessory options to some products and it works well. Had an issue with the wrong currency showing but the support was very helpful and fixed it quickly.

Silvermans
United Kingdom
About 2 years using the app
SAAS GROVE COM LTD replied March 16, 2022

Thank you so much for your review. It is very important to us.

Edited November 5, 2021

Has worked well for us. And reasonably priced. Customer support is also very responsive. I leave this running and we deffo get extra purchases.

Dr Gus Nutrition
United Kingdom
About 2 years using the app
Edited August 18, 2022

Very prompt and friendly customer support. Simple to understand even for me without any coding and programming background. Service our needs very well.

Keller International
United States
About 2 years using the app
July 26, 2020

Upsell has had the best customer support we've experienced in a long, long time. They answered every email within the same day, even weekends, and made real efforts to fix issues instead of putting it off, telling us to figure it out, or "blaming the other developer" or app, which is so common now.

We are using Upsell to complement the Recharge Subscription app. We need to add an "upsell" offer at checkout of recurring delivery-service tips for weekly subscription products. There is no other way on Shopify to add tips as a checkout add-on that's recurring every week. Upsell has worked diligently with us to get it to work with Recharge.

I can't recommend these guys enough.

FourDollarFlowers
United States
Almost 2 years using the app
April 21, 2023

I am very happy with the Upsell Product Add-Ons app. I love that there are analytics so you can see exactly how many products and revenue has been generated by people using the Upsell App. The support staff was very helpful when I requested some changes with how things were displaying. I've been using this app for over a year now and can truly say that I would recommend it.

cymbidium floral
United States
Almost 2 years using the app
SAAS GROVE COM LTD replied April 21, 2023

Thank you so much for your kind words! We are supermotivated to move forward when we see happy customers =)

August 24, 2022

This is a WONDERFUL app. A must-have for about any ecommerce business.
Easy to use and "clean" presentation of the offers.
We had minor glitches in the setup, most likely due to our theme, but the fantastic tech support promptly fix them!
Life is beautiful!

Artistica.com
United States
Almost 2 years using the app
SAAS GROVE COM LTD replied August 25, 2022

Thank you for your feedback. I'm so happy that our investments in support pay off for our customers.

Alex Levin,
SAAS Grove co-founder.

Edited December 15, 2020

What an absolutely incredible app! After spending the best part of a day trying to work out how to manage my inventory across all my variants - and trying many more expensive apps than this - I came across this one. Easy to use, customise and it has achieved exactly what I wanted. Thank you so much!

Just A Large Letter™
United Kingdom
Over 1 year using the app
SAAS GROVE COM LTD replied January 25, 2021

Thank you for being our customer!

December 2, 2020

I couldn't get it to work with my theme to start with but a quick email to the apps support and they fixed it really quickly for me.
The app is easy to use and has helped improve my website.
I'm really happy with the support and the app.
Many thanks.

Blossom Bay Gardens Ltd
United Kingdom
Over 1 year using the app