Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to host live auctions on their websites, especially for unique or difficult-to-price items. Key features such as automated emails, bid increments, and a customer-friendly interface are highlighted. The app is recognized for its reliability and easy integration with Shopify stores. The support team is frequently praised for their quick and knowledgeable assistance with installation, troubleshooting, and customization. Many merchants report increased customer engagement and sales as a result of using this app.

May 23, 2023

1 sự hỗ trợ rất nhanh chóng, tôi ấn tượng với dịch vụ hỗ trợ của họ. Thanks team. Chúc team ngày càng phát triển.

Clover F Charty
Vietnam
4 days using the app
November 15, 2016

Needed help setting up and integrating into my site. Customer service was quick at responding and the app works great!

Footy Market
United States
About 5 years using the app
Edited November 24, 2020

We were running an online auction and our other software wasn't working. So I searched the Shopify Appstore, added this app. I then discovered that my theme code needed to be updated... I reached out to the developers, I let them know that I needed help urgently. They wrote back to me within an hour and had it all fixed within the hour after that. I couldn't recommend this app more. My customers that participated in the auction were so impressed with the professionality of it in our store!

Future Of Cleaning
United States
Over 3 years using the app
August 29, 2022

This continues to be an amazing app. I've used it to run my weekly auction for almost 4 years now. The team at Webkul are quick to resolve any technical issues that surface, which is rarely. I run 400 lots a week and it takes bids quickly and efficiently. Couldn't run my business without it.

Brixton Chrome
Canada
About 3 years using the app
September 11, 2021

Okay, so I had this idea to do a monthly auction and help our customers that wanted to turn some of the their shelf queens into cash. I signed up for this app not expecting much - and I was wrong! This app works really well. It was easy to set up; and when I needed help these guys supported it. I have been running monthly auctions for 6 months now and my customers love it. This has been a terrific addition to my business. Who knew?

MrMuffin'sTrains
United States
Almost 3 years using the app
May 7, 2021

I have been using Webkul Product Auction for almost a year now and over that time have had many questions for and requests. They have responded to 100% of my questions and never ignored any of the requests that I have. They have also provided custom work to add features to the app that I was interested in and I am happy with the app itself as well. I won't say it is a perfect app (almost none are) but overall it works very well and I can trust it which is the most important thing. They have made steady improvements while I have been using it and I am looking forward to the possibility of added features in the future. All in all I am very happy with the app and the support they provide!

Limestone City Auction House
Canada
Almost 3 years using the app
April 13, 2022

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)

Currents Gallery
United States
Almost 3 years using the app
Webkul Software Pvt Ltd replied April 14, 2022

Hey ! Thank You for noticing & appreciating our additional efforts. Yes, We have started offering support in different time zones as well. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

August 18, 2020

We are pretty new at using this app but it has been pretty easy to use and the installation was easy. We switched themes and some features were not working anymore and we couldn't figure out what was wrong so we reached out and their support had it fixed quickly.
We have tried another auction app and this one is far better.

NPS Curbside
United States
Over 2 years using the app
Edited October 9, 2020

Webkul provided exceptional after sales services to us! The learning curve to get the app up and running is pretty steep, but the Webkul team helped us along the way. We needed help to customize the auction tools, as well as updating the frontend UI on our end to make it look pretty. Webkul team responded to each of our requests usually within half a day, and addressed quickly and accurately. I'm very impressed!! Keep up the great work! :)

Peace, Love & Happiness Club
United States
Over 2 years using the app
Webkul Software Pvt Ltd replied June 13, 2020

Hi, Thank you for the review.
We are glad that we are able to help setting up auctions on the store.
Good luck.

Edited September 21, 2022

It's a very good app and the support is quick and very useful. If you want to introduce auctions to your website, this app is highly recommended.

GemTreeJapan
Japan
Over 2 years using the app
Webkul Software Pvt Ltd replied March 26, 2020

Hi, Thank you for the review.
The support is equally delighted in helping you in every possible way :)
Thank you