Reviews (259)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing auction capabilities, noting its robust customization options and efficient handling of multiple auctions and bids. Key features like automated emails and a user-friendly interface are praised, along with the app's reliability in processing bids quickly. The customer support team is also commended for their responsive and effective service, contributing to increased customer engagement and sales.

April 13, 2022

I love this app. Our store has used it for a few years now. The tech customer service has always been good, but now the responses are even more timely. (The time zone issues seem to have been resolved.)

Currents Gallery
United States
Almost 2 years using the app
Webkul Software Pvt Ltd replied April 14, 2022

Hey ! Thank You for noticing & appreciating our additional efforts. Yes, We have started offering support in different time zones as well. Our merchants are our first priority & We continue to work in a direction by which our merchants can be more benefitted. Happy Selling :)- Team Webkul

Edited December 16, 2020

The application is easy to use, and offers great functionality. Most importantly, the support team is very fast in responding and have been a great help and added great value !!!

Al Rugaib Furniture
Saudi Arabia
Almost 2 years using the app
July 9, 2016

This has been a great product for me. The support was great and specifically Nitika who logged in and configured some settings for me when i couldn't get things working.

I also use their multivendor app which works really well.

Tradeit247
United States
Over 1 year using the app
January 9, 2023

Webkul has been great in providing regular, helpful support when we've needed it, and they're also working on a number of bespoke developments for us so that our Multi Vendor Marketplace works exactly how we need it to. There are regular updates as they are constantly improving the platform and they're receptive to feedback. I'd highly recommend choosing them!

Jobalots
United Kingdom
About 1 year using the app
October 21, 2020

Extremely good user and setup support. they were able to resolve my issues in just 15mins and have everything up and running same day.

IncenseBazaar
Australia
About 1 year using the app
May 31, 2022

Great app and great service - works as advertised on my site. It's a very complicated app so some work may be required for your theme.

Threyda Art and Apparel
United States
About 1 year using the app
Webkul Software Pvt Ltd replied June 9, 2022

Thank You for your super amazing words...!! Happy Selling :) - Team Webkul

May 19, 2020

Customer support is amazing! Excited for my new website. Thank you Ayush Kansal for all of the help, detailed answers, and patience to walk me through the parts I couldn't understand :)

IntrinsicMarketing
United States
About 1 year using the app
March 17, 2022

The customer service is amazing! They've helped me through all of the issues I've had. Dealing with the timezone barrier is frustrating, but once we're able to connect I've never had an issue getting anything sorted out!

Nashid Chroma Art and Apparel
Canada
About 1 year using the app
Webkul Software Pvt Ltd replied March 30, 2022

Seeing that you're having an amazing experience using the app & with support is the best thing we could ask for! Keep growing: ) - Team Webkul

May 23, 2023

great app and service. Got help instantly and installed it for me as I had some slight trouble doing it myself. highly recommend.

Joe Scarborough Art
United Kingdom
11 months using the app
January 25, 2024

The support is very good, you can book a call for questions and they will help you immediately. Same for the supportchat, they don’t let you wait. They know how to fix your problems and will make sure they made the correct changes.

Artha
Belgium
11 months using the app