Fordeer: Product Labels&Badges

Fordeer: Product Labels&Badges

Reviews (305)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product presentation with customizable labels and badges, noting its user-friendly interface and variety of design options, including real-time previews available on the free plan. They praise its reliable performance and exceptional customer support, especially highlighting the responsiveness of team members like Phoebe. Support is easily accessible via live chat, ensuring quick resolution of issues.

January 23, 2024

This application is a fantastic time-saving tool! Its ease of use brings joy, making it a must-have for any Shopify store owner.

Abeera Collection
Pakistan
6 days using the app
April 23, 2024

Great customer service. We had some issues integrating the app with our theme and Phoebe was so kind and attentive. Very happy with the outcome!

Weatherman Umbrella
United States
5 days using the app
January 15, 2024

Very good app for adding labels on the product photos. I use it for preorders. Easy to use. I recommend this app to everyone!!

NEVUCI
Hungary
About 2 months using the app
November 28, 2023

The app is user-friendly and simple to set up. It enhances the appearance of my products, and the customer service is exceptional. They promptly assisted me with any inquiries and promptly resolved any problems I encountered.

Quleti
Netherlands
About 1 month using the app
Fordeer Team replied December 6, 2023

Hello Quleti store,

We're over the moon to hear that! We're thrilled to hear that you love our app interface and that you've had such a positive experience with our customer service team.

We understand the importance of being responsive to our customer's needs, and we are glad to hear that our team was able to quickly fix the issue and update you. We appreciate your recommendation and hope to continue providing great service to you and all of our users.

If you require any help, just give us a shout and we'll be there for you.

Kind regards,
Fordeer Commerce <3

May 17, 2024

It is very easy to install. A smart and functional tools

SOD
United States
4 days using the app
January 22, 2024

Just starting off with my ecommerce store. Should be a good tool for highlighting products.

XLO Max
United States
12 days using the app
January 10, 2024

Great app easy to install and what does it says! Very helpful

Glam Wear
Pakistan
4 months using the app
February 8, 2024

App so far is functioning as described. Had a few issues at the beginning, but thanks to the amazing help of Phoebe

Accessors
United States
3 months using the app
December 19, 2023

Excellent tool for labeling products, it helps me highlight the product that is in sales. Customer service exceeded expectations; Phoebe's assistance was very helpful.

Betagged.incom
Singapore
16 days using the app
December 15, 2023

Didn't work with our theme and it's been 3 days and support has still been unable to fix. Wouldn't waste your time with this app.

Westley
United Kingdom
9 months using the app
Fordeer Team replied December 22, 2023

Hello Westley team,

We’re truly sorry for the frustration you've encountered with our app, and we appreciate your candid feedback. We've taken your concerns seriously and have diligently investigated the issues you flagged.

We also apologize for the delay in resolving issues, which has been caused by some unexpected reasons. The request took us multiple attempts to complete as there was an issue with the labels not being rendered in sync with the product variants. After identifying the root cause, our technical team has implemented the necessary fixes to ensure smoother functionality. We are committed to continuous improvement and are grateful for the opportunity to address and resolve the issues you've highlighted.

Our customer support team was in touch with you to provide the solution to your problems. We hope it's clear to you about the issue. If you have any further questions or require additional assistance, please feel free to reach out. Your satisfaction is our priority.

We hope you will have a better experience from now.

Best regards,
Fordeer Commerce.