Fordeer: Product Labels&Badges

Fordeer: Product Labels&Badges

Reviews (305)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing product presentation with customizable labels and badges, noting its user-friendly interface and variety of design options, including real-time previews available on the free plan. They praise its reliable performance and exceptional customer support, especially highlighting the responsiveness of team members like Phoebe. Support is easily accessible via live chat, ensuring quick resolution of issues.

February 18, 2024

Great app it is very helpfull i highly recommend this app,

quick cart online store
Pakistan
2 days using the app
March 16, 2024

Very pleased! Support chat was very prompt and helpful

Nawab Collections
Pakistan
5 days using the app
May 24, 2024

Amazing app, nice look and very-easy to setup.

My Store
United States
2 minutes using the app
June 3, 2024

Very customizable and easy to use. Definitely recommend this

LVNINNATURAL
United States
2 minutes using the app
June 13, 2024

Excellent Customer Service.

مستر جملة
Saudi Arabia
2 minutes using the app
June 3, 2024

Very customizable and easy to use. Definitely recommend this

LEGAL MONEY
United States
2 minutes using the app
Edited July 18, 2024

Premier constat, sur un post du 14/02, vous réagissez le 01/03 ! Vous n’avez jamais répondu à mes alertes, via le support, sur ce problème de virus avant le post ! Donc votre support à des soucis de réactivité.

Sur les faits : Avast à plusieurs reprises a bloqué l’accès à votre module avec alerte d’une menace (ceci à chaque clic). Kaspersky Free a détecté cette même menace et l’a supprimé de mon ordinateur. Ensuite à chaque lancement Avast avait le même comportement.

Je refais un test sur un ordinateur avec Avast, aujourd’hui, à la suite de votre réponse et je constate qu’il n’y a plus le problème.

Les fonctions du logiciel sont intéressantes et simples, mais c’est peu rassurant d’attendre 15 jours pour avoir une réponse sur une menace de sécurité.

Obligation de passer au forfait e plus cher pour avoir le résultat de la souscription gratuite, qui affiche n'importe quoi depuis la mise à jour.

Ludisphere
France
6 months using the app
Fordeer Team replied March 1, 2024

Hello,

We are reaching out regarding the recent review you left on our app, Fordeer: Product Badges & Labels. We were disappointed to see your 1-star review detailing the issues you encountered. We take all feedback seriously and immediately launched an investigation into the matter you reported.

Regarding your concern about our app containing a virus, we want to assure you that this is not accurate. Security is a top priority for us, and our app undergoes regular checks to ensure it is free from any malicious code or viruses. Additionally, our app complies with all Shopify rules and policies to be listed on the Shopify app store.

We understand that your review may mislead potential customers and negatively impact our reputation. Therefore, we kindly request that you reconsider and review our app again to verify its security. Since you are currently using our app, could you please consider updating your review after using it for over 2 months?

We value your feedback and continued support. Thank you for giving us the opportunity to address your concerns.

Sincerely,
Fordeer Commerce

April 12, 2024

Really fast and friendly customer service, easy to install and does just what I wanted it to.

rollingmaster.guru
United States
4 minutes using the app
February 10, 2024

Easy to use. Great support.

Urban Growers
Sweden
3 days using the app
March 30, 2024

They have recently introduced two new features called trust badges and product badges. I have tried them out and found them to be quite good. The support is also excellent, so I have decided to give them a positive review

Serenoa Health
United Kingdom
1 minute using the app