Fordeer Product Labels&Badges

Fordeer Product Labels&Badges

Reviews (292)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and customizable labels and badges that enhance store branding and product presentation. They praise the effective customer support, especially highlighting quick and helpful service from team members like Phoebe. The robust free plan is also appreciated, with merchants noting improvements in sales and customer experience. The app offers a variety of labeling options, including trust badges, and is frequently recommended for its functionality and quick issue resolution.

March 15, 2024

The simplicity of the product, its usefulness and the need it meets are great. But what's even better is that the support they provide is truly excellent. I appreciate them and wish them continued success.

Aspera Halı
Türkiye
About 1 hour using the app
January 22, 2024

I just downloaded the app yesterday to utilize labels and was having difficulty sizing them appropriately for my store. I reached out to chat support and they were extremely helpful and walked me through the entire process. I now have my labels exactly where I want them. Thanks again! I am looking forward to using Fordeer more and can't wait for badges to be available soon!

The Wander Parlour
United States
About 13 hours using the app
March 12, 2024

Everything works great. Support responds quickly to all questions.

om.shroom
Poland
About 1 hour using the app
February 4, 2024

Great, easy to use, totally what I want.

Pot Packaging
Hong Kong SAR
About 4 hours using the app
March 14, 2024

phoebe is so kind and quick with her response omg wow give her a promotion

Mogged
Canada
27 minutes using the app
Fordeer Team replied March 16, 2024

Hello Mogged store,

We're thrilled to hear that our customer service staff, Phoebe, hit the mark for you. It's validating to know we're delivering a service that's highly recommended by our users. Continuing to provide a speedy and effective customer service is a top priority for us, and it means a lot that it hasn't gone unnoticed.

Your feedback is valuable to us, and we're dedicated to continuously improving. If there's anything specific that would make your experience a 5-star one, we'd love to hear your thoughts.

Thanks again for choosing us! We're here for any future needs you may have.

All the best,
Fordeer Commerce.

April 3, 2024

The app is user-friendly. I only want some simple labels for my products, so this free tool suits my needs perfectly.

hdperfume
Vietnam
1 minute using the app
January 31, 2024

Simply and easy to use, fast support

POSTEROVO
Slovakia
About 1 hour using the app
April 2, 2024

Very good app for adding labels on the product photos. I use it for preorders. Easy to use. I recommend this app to everyone!!

Ombria Store
Vietnam
1 minute using the app
March 30, 2024

They have recently introduced two new features called trust badges and product badges. I have tried them out and found them to be quite good. The support is also excellent, so I have decided to give them a positive review

Serenoa Health
United Kingdom
1 minute using the app
February 9, 2024

It didn't work for my website. Not showing Labels

TurkishRugCo
United States
24 minutes using the app
Fordeer Team replied February 19, 2024

Hi there,

Firstly, we want to extend our sincere apologies for any inconvenience our app may have caused you. Customer satisfaction is our top priority at Fordeer, and I deeply regret any frustration you experienced.

Regarding the issue with labels not displaying on your store, it appears there may be conflicts between our app and your theme. As stated on our dashboard page, if you encounter any problems with label settings, you can refer to our guidelines for proper code editing or reach out to us via live chat for assistance. However, please note that our team is currently on the Lunar New Year holiday, and we have set up notifications requesting users to leave their email addresses if they encounter any issues with the app. Unfortunately, it seems you did not provide us with this opportunity to assist you, which has impacted our ability to address your concerns effectively.

Your feedback is invaluable to us, and we want to assure you that we are committed to resolving your concerns promptly. We kindly request that you reinstall our app and grant us access to your admin page so that our team can investigate and provide the necessary support. Rest assured, your issues will be escalated to our developers and resolved within a few hours.

We are eager to discuss your needs further and find a satisfactory solution together.

Thank you for taking the time to share your honest opinion. Your feedback is highly valued, and we are dedicated to working closely with you to address your concerns.

Best regards,
Fordeer Commerce.