Reviews (295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and sales, praising its customizable countdown timer that matches store themes and displays stock counts and time-sensitive offers. They appreciate its user-friendly interface and seamless Shopify integration, noting its effectiveness in creating urgency. The responsive customer support is also frequently praised for efficiently handling installation, customization, and troubleshooting issues.
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La utilizo para el countdown de stock y va genial! Te permite personalizar con muchisimas posibilidades.
I downloaded this app, hoping to add a countdown on our out-of-stock products to inform our customers when the restocks would be. Unfortunately, the countdown doesn't work on out-of-stock products.
The support got back to me super-fast to help when it wasn't showing up. I'm only choosing four stars because the functionality could be better and the fact that it doesn't work on out-of-stock products could have been communicated in the documentation somewhere (or somewhere more obvious, since I spent an hour trying to make it work and couldn't figure it out.)
Thank you for the review. Glad to hear that support got back to you quickly. We are always striving to improve the usability and functionality of our app, so we truly appreciate your feedback.
AWESOME APP!! EASY TO USE! LOVE IT! I WOULD REFERR OTHER SHOPIFY USERS TO USE THIS APP. ITS SO EASY AND AMAZING
so bad!
Thanks for the feedback.
The app is being used by over 5200 Shopify stores at the moment.
Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. Having a 100% coverage is not technically possible. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide. The average manual setup time is 2:17 minutes.
As per the app deletion - no worries, the app does not inject any code, it is safe to remove.
Last note: I believe Urgency Bear is one of the few stock countdown apps in the app store which is entirely free to use. We provide it as a solution for merchants who do want to use its features and are willing to spend the time needed to set it up properly in their theme.
We completely understand merchants are busy people as we are business owners ourselves. In case you're struggling with the manual setup, our team is always happy to set the app up for you - free of charge.
To complete the integration with your theme, we sent you a collaborator access request - you will find it in your email inbox.
For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.
doesn't work, just as expected, if "some themes require "manual install"" whatever the hell that means just fix it instead of wasting the user's time requiring some frustrating technical mumbo jumbo like we don't have enough already 'cause now I'm obviously rather just immediately deleting it and installing any other one that works, we're mostly marketers not computer geeks and we've got stuff to do, remove the friction
Thanks for the feedback.
The app is being used by over 5200 Shopify stores at the moment.
Please note that we make use of an automated function to place the app once enabled in your store. On 98% of themes, that works immediately. Having a 100% coverage is not technically possible. As themes widely vary, in some cases a manual install is required. To support the manual install, we offer both a video and a text guide. The average manual setup time is 2:17 minutes.
As per the app deletion - no worries, the app does not inject any code, it is safe to remove.
Last note: I believe Urgency Bear is one of the few stock countdown apps in the app store which is entirely free to use. We provide it as a solution for merchants who do want to use its features and are willing to spend the time needed to set it up properly in their theme.
We completely understand merchants are busy people as we are business owners ourselves. In case you're struggling with the manual setup, our team is always happy to set the app up for you - free of charge.
To complete the integration with your theme, we sent you a collaborator access request - you will find it in your email inbox.
For any further assistance, please reach out to our support team directly via support@conversionbear.com or the live chat available inside the app.
horrible app. horrible support. does not calculate inventory correctly. Maria from support was extremely rude and unhelpful and quite frankly lazy. There are other apps that do what this app does better - HIGHLY DO NOT RECOMMEND
The application does not work, and on top of that the support person messed up my code and the store now works badly. Because of this I will have to hire someone to help me, to review all the code and find errors
The merchant reached out to our live chat support team asking for help integrating the app.
We soon followed up with an access request, which was approved.
The merchant then requested to make the app show on the home page.
We could not make the app render on the homepage because the theme does not communicate the product ID back to the app.
Absolutely no theme code changes were made. The theme version history (and chat transcript) can be used to show it.
We told the merchant it won't be possible to integrate the app on the home page, given the specific theme that was being used.
As result - this false and misleading one star review was posted.
Urgency Bear is currently used by over 5,000 stores and our team completed hundreds of integrations so far.
Over 160 five star reviews will testify to our team willingness to help and the top level support we are able to offer any of our customers using this free app.
bugged
useful application!!!
Not good for colorblock theme app. Have to edit code and wont look good. A lot of hassle to add something that I thought would be so simple.
Thanks for the feedback.
Urgency Bear uses an automated placement solution to work out of the box when enabling the app. As there are tens of thousands of possible theme combinations, it won't cover all cases.
In case that the automated placement fails, we have an easy and detailed guide to embed the app inside any theme:
https://support.apphub.com/en/articles/6269495-how-to-manually-add-product-countdown-timer-to-your-store
Still struggling with setup?
Our support team will be happy to help with setup, and embed the app for you. Email us directly support@conversionbear.com or reach out to us through our live chat.