Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing large-scale sales and discounts, with features like scheduled discounts, personalized sales icons, and automatic price adjustments. The customer service is highly commended, with specific team members receiving positive mentions. Despite some reports of technical issues and slow updates, the one-time fee is seen as good value. Merchants have reported increased sales after using the app, particularly valuing the display of sale prices on product pages, eliminating the need for discount codes at checkout.

September 22, 2023

Have been using Bold Discounts for about 4 years now, and it is very easy and straight forward to use. I have had excellent customer service when I crashed my site accidentally, and the team told me how to rectify the problem right away as far as their app was concerned. I have not had any issues since that fateful day.

Here's what happened, and it was completely my fault: I had products listed at sale prices on my site, and then I tried to overlay another sale through the app without setting the prices to the full retail price first. This created a loop that spiraled out of control. So, make SURE that any products marked as discounted are not included in your Bold Discount sales. It's pretty fool proof, because the app SHOWS YOU which products are on sale.

Since then, I NEVER overlay sales on discounted products (again, the app shows you if it is already discounted), and I pay for a back up service for my site (I use Rewind Backups).

I bought the app for a flat fee so I don't pay monthly. I hope that Bold Discounts will do this again because monthly fees can be bothersome to me (I like the pay now and forget about it model).

Yarn Loop
United States
Almost 7 years using the app
September 21, 2023

Excellent App which allows us to switch discounts (offers) on and off large numbers of selected products in groups without having to use spreadsheets or import and export. As others have commented could be improved with a sort and search function for the list of discounts created, to make it easier to find and organise the list. Functionality is great though.

United Kingdom
About 11 years using the app
September 28, 2023

We utilize Bold Discounts on a regular basis to help plan and implement promotions and discounts. The app is simple to use and it works well every time. Depending on the number of products, there is a lag in implementing the discount so that it's live on your site. But they have that factored in with a a time estimate to clearly illustrate how far in advance you should turn on your discount. The ability to set the start and end time to the discounts is especially useful.

The Porter Collective
United States
August 11, 2023

We launched our website recently and used Bold to run our launch sale/discount.
We have wholesale and retail customers, and Bold helped us stack the sale/discounts.
While we ran into some hiccups, the Bold team were highly responsive, reliable and available to help us sort it out.
We feel confident using Bold to run our discounts in the future.
If you're going to use Bold, ask for Irfan, he's just the best!

Majestic Giftware
United States
2 months using the app
BOLD replied August 14, 2023

Thanks so much for your review! We are always here to help when facing bumps in the road. We'll be sure to pass along your kind words to Irfan! Cheers!

July 20, 2023

I had a glitch with discount not working properly (due to my not allowing it time to synch). The customer service on the chat was fabulous. A very appreciative shout out to Krupa and Irfan for staying with me for over an hour and taking me through the fix step by step.

The app is really handy. I find it slightly clunky but it works as intended and perfect for my store's needs.

Kristen Mara
United States
3 months using the app
BOLD replied July 24, 2023

Thanks for taking the time to write in with your review. Your feedback is greatly appreciated! We are so glad to hear that Krupa and Irfan were able to help you out so effectively. We will be sure to pass along your kind words. Thanks for choosing Bold!

July 12, 2023

Great experience! I wanted to add custom CSS to personalise our sales icon. Using Mohammed Q. at customer service was brilliant and easy! Very swift responses and found a solution in no time at all!

United Kingdom
Over 1 year using the app
BOLD replied July 13, 2023

It makes our day to read reviews such as yours! We are always happy to help wherever we can. Thanks so much for taking the time to write in, and thanks for choosing Bold!

April 21, 2023

Thank you for assisting us with our problem. Chintak was able to solve the issue we had regarding our sales clock. Thank you for the prompt response and action. We appreciate it!

Over 1 year using the app
BOLD replied April 24, 2023

Thank you for your review! We are so glad to hear the Chintak was able to help you out so efficiently. Thanks for choosing Bold!

November 16, 2022

Muy buena aplicación para aplicar descuentos masivos de forma simple y el soporte es muy amable y eficaz para resolver dudas e inconvenientes con la app.

4 months using the app
BOLD replied November 18, 2022

¡Gracias por su amable revisión! Siempre estamos felices de ayudar. ¡Gracias por elegir Bold!

October 6, 2022

Excelente servicio, aun no pruebo por completo la app, pero la atención a sido muy buena. Aunque la app que instale al principio no tenía para bloquear el uso de código de descuento en productos con rebaja, Chandan me ayudo a descargar la versión de la app que si podría hacer eso.

3 months using the app
BOLD replied October 11, 2022

¡Gracias por tu reseña! ¡Nos alegra mucho saber que Chandon pudo ayudarlo con una solución que funciona para sus necesidades! ¡Gracias por elegir Bold.

June 26, 2023

Virkelig rare og hjælpsomme i deres chat funktion - det alene gør deres app anbefalingsværdig. Stor ros til dem :)

joe joe
6 days using the app
BOLD replied July 4, 2023

Thanks so much for your kind review—our team is always happy to help. Tak, fordi du valgte Bold :)