Reviews (489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for efficiently managing sales, especially for large inventories. It automates markdowns, schedules sales, and offers features like flash sales, BOGO offers, countdown timers, and sales icons. Merchants appreciate its reliability, ease of use, and the ability to exclude products from sales. Support is frequently praised as excellent, providing quick and professional assistance, enhancing the user experience.
Refine
-
By rating
I had used this app for a few years, then during Cyber Monday 2025 I changed some sales prices and it changed some and made others a higher discount. I deleted all of the current sales and then even the app entirely, but THE SALES ARE STUCK ON MY PRODUCTS even without the app installed. Tried customer service which was not open. A week later and still no reply from customer service. This app cost me thousands of dollars. DO NOT INSTALL!
Ya no funciona dice "error del servidor"
After using this app for years I finally found that this app is causing the issue with my products being disallowed from Google Merchant Center. When you run a sale with Bold it does not send the sale price to GMC, therefore resulting in your product to be disallowed. I reached out to support and they tried telling me it was a Shopify issue. Yet when I run a sale using the Shopify Discount, I have no issues. It's a great app provided you don't have a product feed.
I'm done with this app. We've been using it for several years now, but this is the end. During our Black Friday sale we set up tiered discounts. Some variants of products were discounted 20%, some were 25%. Unfortunately, this app incorrectly discounted all of our variants 25%. It has worked fine for quite some time until we reached out to support and they told us we had two versions installed on our store. While the extra 5% may not seem like much, it is 10% more than we would typically discount our products due to our margins. We will stick with Shopify's automatic discounts going forward, especially since they finally allow you to choose if coupon stacking is an option or not.
The customer service is disappointing.
I tried removing the discount I had applied and it hasn't applied it to all my products even though the sync was complete. Tried to reach out to customer support as this needs fixing urgently but I'm out of hours - not good enough for an e-comm store. I have uninstalled the app but it has not fixed my problem.
Hey there - really sorry for the trouble you had. Wondering if maybe the products that didn't discount simply weren't selected? It should always discount all the products selected, but if you selected a product in a collection, or a by tag etc and maybe some products weren't included they were missed.
seriously how long does it take to get this app back up?????????????????????????????????????????????????????????????????????????
SLOW... no options, and no stats... used twice and it was a nightmare, every time we had to turn on to test or turn off, had to wait like 30 mins for it to complete....much better ways to accomplish this by simple exports/imports using bulk edit tags etc... and did I mention SLOWWW. Heck I just noticed we been paying for this for years... heck I thought we cancelled it after the trial.. and its $20/month! It's not worth $2/month seriously... and did I mention SLOWWWWWWWWWWWWWWWWWWWWWWW? Will be removing now.
Sorry for your negative experience with our app. Appreciate the feedback however, we'll let the developers know to look into speeding up sync time.
Just reinstalled this app yesterday. It charged me $99 and then would not install to our shopify URL. No feedback from support, very disappointed!
Thank you so much for your review. So happy to hear that our team was able to upgrade to the latest version of Bold Discounts!
UPDATE TO MY REVIEW***** Great APP. Nice it was a 1 time payment and now i can use it as often as i want. perfect for creating sales for the holidays. NOW that they have upgraded the app my one time fee is obviously no longer valid. Now it wants to force me to upgrade to a monthly plan. When i contacted BOLD they sent me a link so that i could resume using the software i had already paid for in the past--- this link takes me to a new one time $99 fee. What happened to the one time fee I paid in the beginning? If i try to use the app without upgrading I get an error message and i am locked out. I GUESS A ONE TIME FEE IS only a ONE time fee when they feel like it.