Reviews (1,210)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

December 2, 2014

Very disappointed, I have had a deleted sale stuck on many products for nearly a week. Fast but ineffective customer service.

billow fabrics
United Kingdom
Over 5 years using the app
April 30, 2018

This product has great functionality however it has many bugs that have not been addressed over the last year. If you place a large number of items in a discount, the system will often hang or can take hours to apply. Even now, we have a discount with only 9 items and what should take less than a minute has been taking over 30 minutes while we stare a spinning "working" and no way to cancel or ...

Alpaca Direct Dev
United States
Almost 3 years using the app
December 13, 2014

I paid $99.99 for this service and the support is a joke. Doesn't work in all browsers either. Way overpriced and a big headache for me so far!!!!

DestYni Boutique
United States
Over 2 years using the app
Edited May 23, 2016

It's really not intuitive. You can't easily see if the entire shop is marked down, which is a big deal. The support staff is a mixed bag. Some are very informed, others are not at all. I had to shut down my shop in the middle of a huge sale due to issues with the app. I also found that their support chat doesn't work at all. I already paid $99 bucks to have it for life, but I certainly wouldn't ...

Soco Fragrance
United States
Over 1 year using the app
September 8, 2020

It's not working great and i've been waiting almost 10 days. still not help getting the app installed correctly. My sale is over now so it was messed up the entire sale.

BIG LOViE
United States
Over 1 year using the app
December 2, 2014

Really disappointed. The app has several limitations: 1) It is not possible to import or export products while the sales are on. In my case it means than I cannot sync my stock. 2) Yes, there is a sales clock wich indicates the expiration time. But you only can see it when you enter in the product detalis file. The effect of the flash sale disappears. 3) Is not possible to customizace the clock. ...

Besatame
Spain
About 1 year using the app
December 5, 2018

The app worked ok for me for a while until I just spent 7 hours editing every product manually on my website because the app got stuck loading and loading and brought every item down from $45 and above to $1 or $2.00 and you can only imagine how many sales came in the meantime this was happening so I had to cancel all the orders and refund all the clients. I reached out to bold and no one got ...

MY SEXY STYLES
United States
12 months using the app
Edited July 14, 2020

It took over 1 and ½ weeks to get Bold Discounts to start working the way it is suppose on my site. Customer support was particularly good but limited as to what they could do. The Tech team however is slow at getting work done. The product still does not work the correctly. To this day when I add a Collection to my website, I must contact support to do a push as the collection does not update on ...

Felicitas Gifts
United States
9 months using the app
May 4, 2020

I thought this app could do discounts with tiered pricing. Doesn't seem to be able to do this. Otherwise a very simple product to use.

Posh Active
Australia
5 months using the app
December 9, 2017

They did a nice job installing for me, but its confusing I can not figure out how to use it.

Mckim Photography
United States
5 months using the app