Reviews (1,210)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

November 13, 2021

Slow and horrible customer service. I wasted an hour with Rajni in the live chat and it was like talking to a brick wall, as he kept ignoring the issues I had.

Glowee
Netherlands
3 days using the app
November 27, 2015

Once again, Bold let me down. Set this up to launch Black Friday Deals. Went in to change the dates to launch oat Midnight on Thanksgiving and it every time I would set the date, it would change it to the current date. Then when revising one of the dates and times, it went live and took $20 off every item on our site. Since it is so slow to update, Had to unistall the app to stop the bleeding. ...

Heartratemonitorsusa
United States
2 days using the app
January 25, 2022

I would need 2 of the BOLD apps to offer a free product with another one or offer one at % cost. I am a small business and its is far too expensive for my small business with about 2 offersevery 3 months

Wear With Cashmere
Ireland
2 days using the app
BOLD replied February 4, 2022

Thank you for your feedback! We certainly take all feedback such as yours into consideration.
While Bold Discounts is simply for straight-forward sales & discounts - you can ...

April 12, 2019

WHAT A RIP OFF - DONT BOTHER, to clarify in big flashing letters these scam artists want £10 a product to install their sales app on, you literally are giving them money for nothing - ive worked with liquid code before as i designed my own site but theyve intentionally made this so you have to pay someone to install it as everywhere you turn on their help page takes you to a purchase option! ...

Tino's Boutique
United Kingdom
1 day using the app
BOLD replied April 16, 2019

Hello there, thank you for your review. I just wanted to reiterate that our Bold Discounts app works right out of the box and does not require any Liquid coding!

That is, ...

August 22, 2022

Can't even use it. I paid $20 just to find out after the first day that my inventory management system would make this app useless for me. I uninstalled it after 2 days, but Bold still got their money. It would be nice if the developer would include some sort of disclaimer stating that the app will stop all of your sales if you use a 3rd party inventory management system.

Eve Home & Garden
United States
1 day using the app
BOLD replied August 24, 2022

Thank you for your review. We are sorry to hear Bold Discounts did not work with your third-party inventory app. I can confirm our team has reached out to offer a solution.

June 24, 2016

PLEASE, PLEASE, PLEASE save your $$. If you are buying this to be able to do BOG offers like I did, DON'T. Come to find out if you want to do a true "buy one full price, get one at 50% off" you have to create upsell offers for every single item in your store. That means I would have to create over 100 upsell offers just to run a one day sale?!? Otherwise, the customer can buy one and get ...

Cuff Love Company
United States
1 day using the app
Edited November 22, 2020

It's a shame that I have to give one star, this is officially the worst app I encountered in the shopify app store. Since I installed this app my product lists are just ruined. 1% of the time the app does what it should do and that's showing a discount. The other times it either doesn't show any discount, it shows a strange discount (27€ from 27€) , shows 2 prices without even striping the ...

Green Mango
Belgium
1 day using the app
BOLD replied November 23, 2020

Thank you for your honest feedback - we are sorry to hear about the technical issues you were experiencing with the installation and would like a second chance to get you set ...

Edited November 30, 2023

Update: Let me explain to you I am not putting your app or allowing you permission to my store as I did research on your company and trusted your app. I set up the app set the sale to start at 12:01 am est on Black Friday. It took a long time to turn on all products after 45 min it was finally done. Worked great all day. Then a customer reaches out to me to let me know there is no sale on my ...

Coastal Gifts Inc
United States
About 20 hours using the app
BOLD replied November 30, 2023

We are incredibly sorry to hear about the problem you encountered during your sale. I can confirm our team has reached out to you to help. We take this very seriously and ...

July 18, 2020

Does not work well with Spocket. It slashes Spockets compared at prices rather than the price I set, so you can't actually see the discount, because the price doesn't change, and it messed up the theme of my store and now I can't fix it.

Purfect Choice Pets Plus
United States
About 4 hours using the app
November 23, 2020

The app bugged my Currency Converter App, 4 hours before our Worldwide Black Friday Campaign. Not live support at this moment. They didn't inform that the app is not compatible to this kind of app, and it is really ruining the most important day of the year for our business. I'll update my review if they solve my problem within the next few hours.

Vitta Gold
United States
About 3 hours using the app
BOLD replied November 25, 2020

Thank you for your honest feedback - we are sorry to hear about the technical issues you were experiencing with the compatibility with your other app and would like a second ...