Reviews (1,223)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

July 7, 2020

The site-wide discount functionality works but has a few issues:
- You have to goto Help > Liquid Installation, otherwise the app doesnt' work
- The app doesn't show discounts for "Frequently Bought Together" items
- When the discount is live, abandoned cart emails do not get sent because the orders are created as "Draft Orders" instead of normal orders. Beware, don't try to manually send Abandoned Cart emails, otherwise the emails are sent with an empty body because the template cannot find any items in the Draft Order.

Area Labs
United States
About 2 months using the app
December 20, 2016

Suddenly app does NOT create any discount no more, and I get no assistance from Boldapps. Don't waste your money with it, when it works it's all perfect, but when it gets some issues, Boldapps will let you alone,

Vestimy
Italy
About 1 month using the app
December 9, 2020

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undrgroundco
Australia
2 days using the app
BOLD replied December 10, 2020

Thank you for your review! We are so happy you are enjoying the app!

November 15, 2020

Not showing discounts on all products , customer service not responding, very bad for black friday, cost us money. Not recomanding this app.

BJJ MALL
Romania
About 2 months using the app
BOLD replied November 19, 2020

Thank you for your feedback. We sincerely apologize for any delays you may have experienced! An app specialist is looking into your ticket, he has sent over an email and we are now waiting on a reply. We are happy to help you resolve the issues you are having.

November 28, 2016

Cool app. But WAAAAAAAAYYYY over priced.

Vistory
United States
About 1 month using the app
June 10, 2020

Just installed app so we will see how it goes! .........................................................................................................................................

VEXIL BRAND
United States
About 1 month using the app
October 14, 2017

1. The video tutorial is outdated.
2. Default SALE is not good.
3. Changing SALE icon in the collection is hard.
4. Setting SALE clock perfectly is a big challenge.

Only Elites
Canada
About 2 months using the app
Edited July 28, 2016

Although it seems as though it would be good the support is lacking. You can enter the chat so you think someone is there but they never actually appear. When I called and expressed I was having a sale that day and the instructions are not clear they said they would call back but that did not happen. The instructions do need to be a bit more clear in some places, however, after several hours I think I have a good enough fix until I can get a little clarification on the abilities.

The1407planners
United States
About 1 month using the app
October 9, 2020

It's nice that it help me to create the discount that Shopify cannot create, and it looks great. Unfortunately it need to be paid

Watch Empires
Malaysia
1 day using the app
BOLD replied October 13, 2020

Thank you so much for the review. We couldn't be happier that you are finding Bold Discounts to be useful and fitting in with the look and feel of your store. Due to feedback like yours, Bold has actually updated the pricing for Bold Discounts so you can access all the features you need at the $19.99 price point! For more information on the price change, you can check out this article: https://support.boldcommerce.com/hc/en-us/articles/360050105812-October-7th-2020-New-Price-Plan-Changes-with-Bold-Discounts-V2

November 9, 2020

so far it's great, gotta try out for a few more discounts to determine whether this app worth for USD19.99/month.

TOMSCOUT
Singapore
29 days using the app
BOLD replied November 10, 2020

Thank you so much for your feedback. Wishing you all the best on all of those future discounts!