Reviews (1,223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.
Refine
-
By rating
I downloaded the Bold Discount app and I could not access the sale tags. I did a live chat with Naman and he fixed the code for me just in time for Black Friday. Thank you, Naman!
Thank you so much for your review. We are thrilled that Naman was there to help you. Wishing you a successful Black Friday!
I used this app to create multiple discount rates for different products. It was really user-friendly, very intuitive and perfect for my need. I selected it from a list of suggestions by the Shopify Support staff and have so far only explored this feature f multiple discount rates.
Am eager to explore it more. Thank you!
What I'd love to see is the following:
1) List of all products in my webstore with an input box to enter what discount I want to offer for that product
2) When creating multiple discount rates for the products, it would really help if a product that has already been marked in a Discount X% list is not shown as an option in the Discount Y% list when I am selecting products for Discount Y%. I had to go back and forth a lot, till I finally colour coded my product list in Excel with different colours for each slab, so I could cross check whether I had already assigned a discount for a product or not.
That said, I still think it's a great app!
Unfortunately, automatic install messed our theme and custom installation by app tech support didn't work either.
We installed this app for Black Friday and had some issues with it due to our Theme. Challi was amazing and provided super quick and immediate support and found the trouble that the theme was causing super quickly. Thank you so much!
Thank you so much for the review. So glad that Challi was able to provide you with quick support. Wishing you a successful Black Friday and Cyber Monday!
Hello Hello HelloHello Hello HelloHelloHelloHello HelloHelloHelloHelloHelloHelloHelloHelloHelloHelloHello
Kelsey helped me with all my problems, she was extremely fast and nice, if it wasn't for her, I'd probably had deleted the app! It wasnt working! She was awesome!!
This app has some major problems and is absolutely the slowest syncing app I have ever used. I made several discounts and added them to my store and they showed correctly. I started running the promotions but when I checked the next morning all the discounts were gone. The product still showed the Sale logo but the price was back to full retail. Support told me I would have to make each discount inactive and let it sync and then activate and sync it again. This took me over 8 hours but worked and discounts were showing again even though the amount of time it took was ridiculous. Next morning I check my site and all the discounts are gone again. I sent another email to support several hours ago but still have not heard back from them. I am looking for another app that will work now.
They do not know what they are doing. I asked them questions and they say let me send you some literature. Instead of answering the question. I was unhappy with the service during the trial and I deleted it before the trial ended but the sale is still going on, even though I have written to customer service four times in the past 6 days. I get an email they are going to help me but they dont. I am in bold Hell.
Hello there, I just wanted to thank you for sharing your thoughts and experiences, as it helps us evaluate how we are handling inquiries and requests. We like sharing our Help Center articles as it can be helpful to understand what went wrong, and how to fix it in case it were to happen again in the future! We're very sorry you found this to be avoiding answering the question.
We are very dedicated to getting this all resolved for you, and I'm very sorry we have been having some difficulty connecting via phone! I'm hoping that our specialists can connect with you today in order to get this sorted out, so that you no longer have the app on your store as per your wishes.
Absolutely cannot believe I'm dealing with this on Black Friday weekend. So of course you don't know until your sale is live, but with this app you can't allow the use of any 3rd party payment app (only shopify payments) because if you allow other ones, customers don't actually get a discount. AND customers cannot check out in their selected currency. This has cost me at least one sale that I'm aware of. Who even knows how many more. This app is completely pointless. The only reason I downloaded it was so my customers wouldn't have to enter discount codes. Instead I got 2 other (worse) problems. Will be uninstalling immediately after the weekend. EDITED TO ADD: After having multiple issues with my code after uninstalling their discounts app, I've learned that these problems are KNOWN ISSUES with using their apps!
Thank you for your honest feedback - we are sorry to hear about the issues you have been experiencing and would like a second chance to get you set up for success! We have confirmed that one of our experts has reached out via your ticket email, please keep an eye out and we are standing by to help!
The app does what it says and looks great on your site with the red sale tags and the crossed out prices. New users please test on one collection first before you put your whole store on sale because somehow my discount was applied twice, So that was a bit stressful.
After reaching out support I received an almost instant reply and very prompt responses followed by a solution. I would definitely recommend this app if not for its function, definitely for it's support team, they are friendly, informative, and very helpful.