Reviews (1,223)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

November 13, 2020

I'm only 2 days into my free trial but so far so good and will most likely stay on for the paid subscription :) The app was quick to install and pretty easy to follow to setup discounts. I did experience trouble with the styling of the discount once displayed on my website (such as changing colour of the sale price and the crossing out of original price was not working on initial setup) Once I managed to get a hold of someone to help me via Live Chat this support from Harpreet and Navjot was 5 star but I'm only giving 4 star rating overall as I am located in Australia and emailing through asking to help prior to the live chat was not fast enough. I had to stay up until 3.30am (Australian time) to have the issue resolved over Live Chat so the time difference is definitely a barrier if you need support. Definitely excited to see how this app works during my upcoming BFCM sales.

HER Empire
Australia
1 day using the app
BOLD replied November 16, 2020

Thank you so much for your review! So happy to hear that our team was able to help with those small fixes. We really appreciate the feedback regarding support hours for Australian time zones what we can do to better accommodate. Wishing you all the best on your BFCM sales!

February 22, 2021

very soon to describe the service
I did it recently
let's see how everything works this month, then I'll make the right observations

Stile di Strada
United Kingdom
2 days using the app
BOLD replied February 22, 2021

Thank you for your review. We are so excited for you to try our app!

August 8, 2020

Great app, it suits a lot of my needs and will probably suit a lot of your needs when importing product reviews.

Sharktechsg
Singapore
About 2 hours using the app
April 12, 2019

WHAT A RIP OFF - DONT BOTHER, to clarify in big flashing letters these scam artists want £10 a product to install their sales app on, you literally are giving them money for nothing - ive worked with liquid code before as i designed my own site but theyve intentionally made this so you have to pay someone to install it as everywhere you turn on their help page takes you to a purchase option! livid that ive been scammed by these cranks.

Tino's Boutique
United Kingdom
1 day using the app
BOLD replied April 16, 2019

Hello there, thank you for your review. I just wanted to reiterate that our Bold Discounts app works right out of the box and does not require any Liquid coding!

That is, unless you wanted to add some additional visual elements using custom CSS, which we can absolutely help with (for free!). Let us know if you'd like us to submit a free request on your behalf and we'd be more than happy to help add some additional visuals to your app.

November 25, 2020

Installed this app to try it out before our annual Black Friday Sale. The app didn't work quite right with our store layout on the product page as we'd like, so uninstalled the app. I had an issue uninstalling (my mistake) and Laurel helped through a quick chat get it resolved in no time. A+ customer service even though we decided not to use the app.

HA Motorsports
United States
About 2 hours using the app
BOLD replied November 25, 2020

Thank you so much for your review. We are just happy that Lauren was able help you! We wish you a smooth and successful Black Friday and Cyber Monday.

April 4, 2020

Disappointed - started using the app yesterday and the discount set until Sunday DISAPPEARED on Saturday morning. A purchase went through without the discount. Also, had to se the discount twice before it took, even if I was told it was synchronized with the shop. In trial period right now, we'll see how it behaves, but I lost trust this will properly without supervision.

Shop Stone Age
United States
1 day using the app
August 22, 2022

Can't even use it. I paid $20 just to find out after the first day that my inventory management system would make this app useless for me. I uninstalled it after 2 days, but Bold still got their money. It would be nice if the developer would include some sort of disclaimer stating that the app will stop all of your sales if you use a 3rd party inventory management system.

Eve Home & Garden
United States
1 day using the app
BOLD replied August 24, 2022

Thank you for your review. We are sorry to hear Bold Discounts did not work with your third-party inventory app. I can confirm our team has reached out to offer a solution.

June 24, 2016

PLEASE, PLEASE, PLEASE save your $$. If you are buying this to be able to do BOG offers like I did, DON'T. Come to find out if you want to do a true "buy one full price, get one at 50% off" you have to create upsell offers for every single item in your store. That means I would have to create over 100 upsell offers just to run a one day sale?!? Otherwise, the customer can buy one and get everything else in the store for 50% off?!?! Or you can limit what they get for 50% off to the item you pick for them.

I feel completely defrauded by this company.

Cuff Love Company
United States
1 day using the app
Edited November 22, 2020

It's a shame that I have to give one star, this is officially the worst app I encountered in the shopify app store. Since I installed this app my product lists are just ruined. 1% of the time the app does what it should do and that's showing a discount. The other times it either doesn't show any discount, it shows a strange discount (27€ from 27€) , shows 2 prices without even striping the orginal price and now 70% of the time my products show in a 4/3/2/1 structure instead of the normal 4 products per row. The countdown is the only thing that works but has an ugly design in my opinion, weak. i can't imagine anyone paying 20 dollar a month for this. If you want to ruin your black friday sale be sure to instal this app I would like to have my normal theme back since my layour is f*cked now, or at least an option to disintegrate everything of this app on my site

Green Mango
Belgium
1 day using the app
BOLD replied November 23, 2020

Thank you for your honest feedback - we are sorry to hear about the technical issues you were experiencing with the installation and would like a second chance to get you set up for success! One of our experts has reached out and fixed up the layout and discounting issues you were experiencing.

Edited November 24, 2020

Easy to use and managed.
lets see how it will impact the speed after I will RUN campaign
I wish it will be video training too

Queen and Collection
Australia
About 1 hour using the app
BOLD replied November 24, 2020

Thank you so much for your review! We really appreciate the feedback regarding a training video for Bold Discounts. Wishing you all the best with your BFCM campaign!