Reviews (1,210)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

September 15, 2017

discounts haven't been loading all week, minimal support although I've sent maximum tickets and live chat to try and get it sorted my end most of which has been ignored, this is holding up my store and costing me big time!

Brutalitees
New Zealand
Almost 5 years using the app
February 24, 2023

I keep receiving an error 500 all the time on this app which is really frustrating. No way to resolve.

Beaumonde
United Kingdom
Over 4 years using the app
BOLD replied February 27, 2023

We are so sorry to hear you are experiencing an error trying to access the app. Our team has reached out to provide you the best support we can. We hope to get you back on ...

July 8, 2020

We already paid a yearly fee of $99 in May, now asking me to pay $20/ month on top? Ridiculous! Would like refund please!

BW Tribal
Australia
About 4 years using the app
Edited April 28, 2021

This company is TERRIBLE. Their own apps don't work with each other. They update one and it breaks the others, STEER CLEAR! My site has been affected by their adjustments for over a week, and support is VERY slow to respond or to fix the problem.

Million Dollar Collar
United States
Over 3 years using the app
Edited May 28, 2018

Their install links and instructions are garbage. It shows the app as not installed by a default banner even when it's installed, then once you dismiss it, you realize it's just a marketing banner to get you to pay for the install. The install links don't take you to the actual install page, and then it's spread between different links rather than simple step by step instructions like most other ...

Ninja Brand Inc
United States
Over 3 years using the app
November 14, 2020

extremely slow or unresponsive to questions. would not recommend. as in previous reviews we are having trouble with install and the discount does not display on the screen or in cart.

Body In Motion Muscle Therapy & Supplements
Australia
Over 3 years using the app
BOLD replied November 16, 2020

Thank you for your honest feedback - we are sorry to hear about the lack of communication from our end and would like a second chance to get you set up for success! We have ...

Edited December 1, 2016

This app is a disaster! This is Holiday season & this app, instead of working properly, messed up my prices. I activated 30% discount in two collections. The app triggered 30% discounts in three collections, including a duplicate 30%. Thus some of the same products were discounted twice. How horrific!

I did switching on & off (wasted several hours) but the error didn't disappear. Given it's the ...

Fragranceoriginal Com
United States
Over 3 years using the app
March 15, 2021

The price was increased.It usd to be $14.99.But now is ¥19.99.
The app is not working either.I can't find any customer service to solve this problem.

wigirlhair
China
About 3 years using the app
BOLD replied March 16, 2021

Thank you for your review, we really appreciate your feedback! Our support team would be happy to help you solve the issues you are experiencing, we've reached out via email.

Edited November 24, 2021

BOLD use to be great, but they've changed their support, and it's now horrible, do not use, I wish they went back to how it use to be.

ELVIE JEWELS
Australia
About 3 years using the app
BOLD replied December 21, 2021

Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we ...

July 9, 2020

This product is one giant glitch, and does not work nearly as well as the old version. The old version was slow, but at least it changed the prices on the product in admin. This new version is a work around, i cant find half of my products in the search tool to add to each sale, and half the time it errors out, and they are charging $5 more per month for this. If i want the same function i had ...

Sterling Sleep Systems
United States
Over 2 years using the app