Reviews (1,221)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to schedule and manage sales efficiently, particularly during busy periods like Black Friday/Cyber Monday. It features easy discount application on specific products or collections, and automated price adjustments post-sale, enhancing convenience. The app is noted for its user-friendly setup and reliable performance, even with large inventories. Customer support is frequently praised for being responsive and adept at resolving issues promptly, often outside regular business hours.

November 24, 2016

The Product Discount App has helped me to effectively manage my sales at https://printedsolid.com/. One click installation and intuitive interface. No problems at all.

Printed Solid
United States
About 7 years using the app
November 25, 2021

The support Daniel and Jeff, are helpful and everything is sorted out swiftly. Strongly recommended.

OUT OF STOCK
Hong Kong SAR
About 7 years using the app
BOLD replied December 20, 2021

Thanks for the kind review! We are so glad that Daniel and Jeff were able to help you quickly. Thanks for choosing Bold!

June 10, 2013

Love the App and the Support. I got 16,000 SKUs and this app makes us much more productive. 5 stars. Recommend it to a couple a friends.

Picket & Rail
Singapore
Almost 7 years using the app
January 6, 2020

I have had the Bold Discount app for several years and love how easy it is to set up new promotions. The support via live chat is excellent and Kelsey deserves a special shout out for going above and beyond to help with a snippet code installation for the countdown timer. Highly recommend!

Beads and Dangles
United States
Almost 7 years using the app
BOLD replied January 6, 2020

Hi there! We're so happy to hear that you've been using Bold Discounts for many years now, and we're happy that you found it easy to set up new promotions; that's what we wanted for our customers!

Thanks so much for taking the time to leave us a review; we're so happy that Kelsey was able to assist you via live chat and get that snippet added for you to get the countdown timer working on your store. :-)

Please let us know if we can help with anything else.

September 22, 2023

Have been using Bold Discounts for about 4 years now, and it is very easy and straight forward to use. I have had excellent customer service when I crashed my site accidentally, and the team told me how to rectify the problem right away as far as their app was concerned. I have not had any issues since that fateful day.

Here's what happened, and it was completely my fault: I had products listed at sale prices on my site, and then I tried to overlay another sale through the app without setting the prices to the full retail price first. This created a loop that spiraled out of control. So, make SURE that any products marked as discounted are not included in your Bold Discount sales. It's pretty fool proof, because the app SHOWS YOU which products are on sale.

Since then, I NEVER overlay sales on discounted products (again, the app shows you if it is already discounted), and I pay for a back up service for my site (I use Rewind Backups).

I bought the app for a flat fee so I don't pay monthly. I hope that Bold Discounts will do this again because monthly fees can be bothersome to me (I like the pay now and forget about it model).

Yarn Loop
United States
Almost 7 years using the app
BOLD replied October 2, 2023

Thanks so much for your kind review! Our team is always happy to help. We are glad to hear they were able to get you back on track that fateful day! Thanks for choosing Bold!

September 2, 2022

Great little app. We've been using it for a few years now and it works great for our needs. We recently updated our store theme and had some issues with the code not transferring over and customer support was extremely quick in responding to my inquiry and getting everything back up and working as it should. Thank you guys!

VividEditions
United States
Almost 7 years using the app
BOLD replied October 4, 2022

Thank you for the great review! We’re glad to be a part of your store’s ecosystem and support you in your growth.

May 26, 2016

Great app good support ..would recommend

Sparksecigs
United Kingdom
Almost 7 years using the app
November 18, 2015

Honestly, M-C from bold was a savior. Super helpful, very handy app. Recommended!

Iron Tanks Gym Fitness
Australia
Over 6 years using the app
December 16, 2013

We needed a good option for our Black Friday sale. I saw all the positive reviews and figured i would give it a shot. Maybe 15 minutes later our sale was ready to go. it was that easy. super intuitive instructions, easy set up. they deserve every star given.

Hi My Name is Mark
United States
Over 6 years using the app
March 3, 2017

Great customer service and support. App works perfectly and saves a lot of time.

Hydrocreations
United States
Over 6 years using the app