Reviews (1,223)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

November 24, 2016

I love this app combined with the Boost Sales option. We can create sales that I never thought possible. Its great! Tips for beginners- take advantage of the customer service options, they are fantastic!

Morefreakinpower
United States
About 3 years using the app
December 15, 2016

I recently purchased this app so I’m learning how to use the software. That said, the support and responsiveness have been great. Bold is open to user feedback and values a positive user experience which means customer satisfaction is a top priority for them. My experience with them thus far has been that Bold is flexible in working with customers and not married to a rigid rule book. As I move forward I’m happy to continue sharing my experience. Also, one other nice thing is Bold has both good training videos and a support team willing to help out on any areas where you may get stuck. I hope this review helps anyone looking to use Bold apps.

Gear Goods
United States
About 3 years using the app
May 9, 2023

The BOLD DISCOUNTS app is a very good tool for quick and easy markdowns on your website....particularly if you have a large inventory.
My only complaint hence the 4 start rather than 5 star is that once you have created the discount, there is no way of FILTERING.
ie, you may have created over a hundred different sales over a period of time, but there is no way of putting them into any sort of order which would make things so much easier and quicker to manage.
Seems like a simple fix in this day and age, but despite a few emails suggesting it over the past two years, nothing has been done.
However, that being said, the app does work well.....just can be improved.

Elwood 101
Australia
Almost 2 years using the app
BOLD replied May 12, 2023

Thanks for writing in with your kind review and feedback. We are glad to hear the app is working well for you, and will be sure to take your suggestion back to the team. Feedback such as this is incredibly helpful to hear. Thank you for choosing Bold!

March 27, 2017

Hello, Yes, I am using your app for a week or so. My overall experience is not very positive. I understand the app needs some adjustments because of the different themes. The problem is, I did mot realize that when I bought it. The benefits and the pictures of the app are to good to be true. It was not easy to find out how to get the same effects like the 'simple' 'strike out, 'was/is. Fortunately, I found the 'trick' (a part of it....) before I jumped in all kind of code replacements or payments to hire one of your experts......! All together, three stars for now and no recommendation to friends, etc. I am sorry..... Best regards, Sjoerd
PS, I really like to replace my current loyalty program for yours, but not now.

Bonaire Salt Shop
Caribbean Netherlands
About 3 years using the app
December 18, 2014

Fantastic! Loving it so far. Really simple to use after a little getting used to and customer service is super helpful. And most imoportantly the customers are loving it!!!

CHRLDR.COM
Canada
About 1 month using the app
June 5, 2013

This is a great app with fast and friendly customer support! Highly recommended for discount tools that are pretty robust and well worth the cost!

JewelryJudaica
United States
About 1 month using the app
May 18, 2016

Great app, easy to add products to sales.

Global Gym Wear
United States
About 3 years using the app
May 26, 2016

Love it. easy to install, can create so many different discount brackets and super user friendly.
just wish product add/removal modification was a bit easier to do and without having to disable the entire discount bracket.

Full Disclosure
United Kingdom
About 3 years using the app
December 3, 2017

This app was exactly what I needed as I rushed to prepare for the Holiday Selling Season. I needed to launch a site wide sale and flag all my products as On Sale.. and this worked as promised!

Tonsofsocks Com
United States
About 3 years using the app
August 10, 2013

I'm in love with this app. It has saved me hours of changing and uploading prices. A definite good investment.

Beautiful Black Hair Canada
Canada
About 1 month using the app