Reviews (1,223)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

November 29, 2017

Great assistance ;) Those guys are super reactive and available to help you through the process

Chabi Chic
Morocco
About 1 year using the app
February 24, 2019

THIS IS THE WORST APP I HAVE EVER USED - AND THE SERVICE IS TERRIBLE! BE AWARE! I USED THE DISCOUNT TOOL AND IT MESED UP MY PRICING BELOW COST SO I LOST MONEY FOR AN ENTIRE DAY. THE SERVICE REP PROMISED TO FIX THE PROBLEM - AND SEIX HOURS LATER CAME BACK TO ME TELLING THAT I HAD TO MANUALLY CONFIGURE THE 850 AFFECTED PRODUCTS, THE ONLY THING THEY OFFERED AS REMIDY WS 6 MONTHS FREE - WHICH IS A JOKE. I LOST THOUSANDS OF DOLLARS AS A RESULT. ON TOP OF IT ALL - THEY SAID IT WAS MY FAULT. NEVER AGAIN.

Tom of Finland Store
United States
About 1 year using the app
October 30, 2016

Intalled the app last thursday to start our first store sale campain over the weekend. This app helps to run the campaign more professionally and smoothly. There was some issue after the liquid installation, but then the support team respond fairly quick and fix the issue straightaway.very good app, plus the one off payment is quite different to other apps. will definitely think about adding more of their other app into our site!
www.hayabusa.com.au

Hayabusa Fightwear Australia
Australia
About 1 year using the app
Edited September 23, 2020

Unless you have a TON of time do NOT update this app from an earlier version. I would recommend waiting until forced (cross your fingers it won't happen). They will offer a 'free' manual install if you have a customized theme but I don't know about you, but I don't want anyone messing with my theme code (which they don't have any experience with) with no oversight. Overall I'd lump this app in with the general bad IT practices that are far too common with the Shopify community, but that shouldn't give them a pass. UPDATE: I ended up letting them do the modifications on our store after they assured me that they knew what they are doing. Well, once they did the work (totally unannounced) our cart no longer worked (our customer service let me know) so I had to roll it all back. They also left a published test-product sitting around for purchase.

Trial Guides
United States
About 1 year using the app
May 8, 2018

I use 3 Bold apps and all have helped increase our sales. Product Discount is a quick and easy way to create a sale. I really like being able to set a schedule and the count down clock really drives the sense of urgency. Every time I've had a question I've been able to get support to help out. Really good app that will make your sales bigger and better than ever.

Fat Buddha Glass
United States
About 1 year using the app
June 13, 2024

DO NOT USE THIS APP! Installed today and used the 'straight out of the box' discount creator. It has a very simple system in order to create the discount but when we turned it on, it applied the discount, sitewide TWICE. And it did so by changing the physical price on our shopify products (not just front end displayed price). We are losing hundreds of dollars by the minute and you can't reach any staff at all outside of the standard contact hours - no emergency help. You can't reverse their discounts, they have changed all of our pricing!!

www.indieandharper.com
Australia
29 days using the app
June 17, 2021

Very fast and customized support. Got in contact with a developer in minutes and he resolved our problems within the hour. Shoutout to Harpreet.

Jed North
Canada
About 1 year using the app
BOLD replied June 18, 2021

Thank you for the review. Kudos have been passed along to Harpreet.

April 11, 2015

I was facing some problems with the app initially, but the support tean was very responsive and provided great support! I d def. recommend the app!

PURE Natural Cosmetics
Singapore
About 1 year using the app
August 30, 2016

A1 customer service, these guys clearly know how to handle customer service and have it nailed to a fine art. Brilliant apps and a brilliant bunch of guys!

Triple Nine Designs Llp
India
About 1 year using the app
May 14, 2018

This is one of the better apps out there adjust your pricing with discounts. The support team is always on point too.

Fotoxposure
United States
About 1 year using the app