Reviews (1,221)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to schedule and manage sales efficiently, particularly during busy periods like Black Friday/Cyber Monday. It features easy discount application on specific products or collections, and automated price adjustments post-sale, enhancing convenience. The app is noted for its user-friendly setup and reliable performance, even with large inventories. Customer support is frequently praised for being responsive and adept at resolving issues promptly, often outside regular business hours.

December 23, 2021

I used the app last year and had some issues that were finally resolved. This year, Irfan helped me instal the app. He was professional, polite, tech- savvy and very helpful. I hope everything will work smoothly when it starts tomorrow. Thanks so much for all your help Irfan!!!

The Holiday Shoppe
United States
5 months using the app
BOLD replied January 3, 2022

We are so glad to hear that Irfan was able to give you the support you needed. We are always happy to help! Thank you for taking the time to leave your review!

November 23, 2020

I used app for flash sale, it worked well. The count down clock helped the customers act fast, and the admin in so far as discounts will not be left in the system.

STAC First Aid
Ireland
5 months using the app
BOLD replied November 23, 2020

Thank you so much for the review. We are so happy to hear that you found the countdown clock effective in driving your sales!

February 25, 2014

Great, efficient way to put your entire store (or certain items, collections) on sale! I love the clock feature because it puts pressure on the customers and lets them know exactly when the sale will end. Fab app and great team!

KarensClosetNY
United States
5 months using the app
November 9, 2014

Does a great job! Thanks for your suite of tools that is so helpful to put Shopify on steroids!!!...

Vape Zéro
Canada
5 months using the app
February 27, 2018

I consider this app is a very practical solution

Valiantcup
Canada
5 months using the app
Edited March 12, 2020

Review Update.

I'm still using Bold Discounts but it's only because of the 5 Star support that they offer.

After my first, disaster with the app, I installed a previous version that was more stable but still buggy. It added code into the site and messed up my image view for a while but a big shout out to Guri who fixed it all for me. So, for now, I'm sticking with it as it is great for bulk discounts.

I've upped the stars to 4 because of the support I received from Bold. It would be five if there's wasn't the issue of rouge code. If they can make it more stable then it'll definitely be 5 Stars.

**Forget about this app. It was a total nightmare. When I deleted the discounts I set up from the app they were not removed from the store so I had to go into the site and remove each one and re-price them one by one! Also, some of the discounts the app applied were 30% & 40% rather than the 10% & 20% I wanted and even a few products were reduced to €0!!!

I don't like writing poor reviews but as this app cost an extensive amount of money (in extra discounts) and time, I want to warn others about the pitfalls.

Goods
Ireland
4 months using the app
BOLD replied November 5, 2019

Hello there. I just wanted to first thank you for taking the time to leave us a review - we value all feedback we get, especially when it comes to an app that we recently released a newer version of.

Secondly, I wanted to sincerely apologize for the issues you ran into with the app. From our end, it looks like there was too much time between responses due to trying to look into things for you, and the time zone differences. Unfortunately, due to an unknown bug that was discovered over the weekend, the prices were not properly reflecting, and reverted back.

If you are interested in trying out our previous version of Bold Discounts, we'd be happy to help you with that, and we want to do anything we can to turn this around for you since it was not at all the sort of experience we want our customers to have when they use one of our apps.

November 26, 2016

Combined with other bold apps this app is great.

Gear N Bits
United States
4 months using the app
February 17, 2014

This App is good to start a SALE but I was looking for an app by which I can bundle up few or more products and give it in a discounted rate.

Yepmeworld
India
4 months using the app
Edited May 18, 2019

Ok. After whining about support here someone from support that actually knew something contacted me and said he would fix everything and was sorry about my experience. They did as promised and I am once again a satisfied customer. I am only giving 4 stars as I should have gotten that type of support from the beginning, but they did come through, eventually.
The app does what it says it does but the code snippets you have to add for sale tag display are a pain. Best to just have them do it for you.

KirkerArtandJewelry
United States
4 months using the app
BOLD replied May 28, 2019

Thank you for taking the time to leave a review and update it - I'm sorry to hear that you had troubles to begin with, but it means a lot to us that you've expressed we were able to help. If you do have any more questions or concerns, please remember that you can always reach out to our Support team, and we'll be more than happy to help however we can.

November 6, 2013

Excellent app to create discounts. We use it with product upsell and both apps create a powerful tool

I would give 5 stars if the product search tool to create offers and discounts worked better. Sometimes is hard to find the products.

San Sebastian Food
Spain
4 months using the app