Reviews (1,223)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

March 28, 2017

Good app, makes performing sales very easy.

Marvin Nonis
United Kingdom
2 months using the app
March 15, 2021

The price was increased.It usd to be $14.99.But now is ¥19.99.
The app is not working either.I can't find any customer service to solve this problem.

wigirlhair
China
About 3 years using the app
BOLD replied March 16, 2021

Thank you for your review, we really appreciate your feedback! Our support team would be happy to help you solve the issues you are experiencing, we've reached out via email.

March 29, 2016

Great App. Easy to use, and really useful functionality.

Empireskateshop
New Zealand
2 months using the app
Edited November 24, 2021

BOLD use to be great, but they've changed their support, and it's now horrible, do not use, I wish they went back to how it use to be.

ELVIE JEWELS
Australia
About 3 years using the app
BOLD replied December 21, 2021

Thank you so much for your feedback. We appreciate all feedback as it helps us to improve our service. When our level of support falls short of our client's expectations, we take it very seriously. Our team has reached out in hopes of helping.

November 24, 2017

I don't even know where to start. If I could add 50 million stars i would. I was a nervous wreck when my sales weren't active during black Friday, so I decided to ask for help before having a heart attack. My rep was truly giving to me from the technology God's. Shawn was absolutely amazing I loved his service as much this fat girl loves twinkies! I was honestlyngoing to cancel after my free trial, but thanks to Shawn I'm keeping this app!

Zara Bijou
United States
2 months using the app
May 26, 2015

This is exactly what I wanted and fantastic support!
Thanks to the team at Bold!

Air Plant Décor
Australia
2 months using the app
July 9, 2016

Probably the most useful app I am using. Makes setting up sales a snap. Highly recommend it.

Modern Gal Boutique
United States
2 months using the app
Edited March 12, 2021

A robust app with good functionality; has some quirks in usability that you need to be careful for, and might be little expensive for some - but probably one of the better options in a sea of discount apps. What it lacks, it makes up for with TOP NOTCH customer support. shout out to Challi in customer service!

rugpublic
United States
About 3 years using the app
January 16, 2018

I downloaded this app to help me get through BFCM and a few Christmas sales. It was super easy to set up discounts. Saved me a ton of time on my computer which allowed me to spend more time with my family! I wish I had installed it sooner!!

Thanks for a great product!
Kristina Kirk
http://www.farmdistrictcrafts.com

Farm District Crafts
United States
2 months using the app
November 24, 2016

I purchased this app specifically for my Black Friday / Cyber Monday sale at https://shop.curiouskitties.com
~ I'm using it right now! I can't stress enough how amazing this app is.

Nothing I've found even comes close to the features and support of this app.

It's SO customizable! I was able to add a ton of different sale icons, compare prices, the timer and information. Pretty well documented too. I tweaked it a lot. If you like being able to customize your store this is a great choice.

Curious Kitties
Japan
2 months using the app