Reviews (1,223)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

December 5, 2017

Amazing app! works well, easy to set up and use,highly recommended.

Naturespanda
Morocco
About 1 month using the app
November 14, 2023

I needed help with the app. Chintak helped me sort it out quickly. Staff like him is what makes this app so great!

The Episodes Project
United Kingdom
About 1 month using the app
BOLD replied November 17, 2023

What a lovely review for our support specialist Chintak. We are so glad to hear of the great service he provided right when you needed it. We will be sure to pass along your kind words! Thanks for choosing Bold!

Edited May 17, 2020

So far so good. But i haven't tested the first sale through the app yet. I hope it goes well. Will report back after rhis.

Eloura Australia
Australia
About 1 month using the app
November 15, 2017

I would highly recommend this app if you want to attract customers! It creates a sense of urgency when your potential customers sees the timer. Well done team on creating such a magnificent app and for assisting so swiftly. You guys are very helpful!

Volanie Creative Designs
South Africa
About 1 month using the app
October 18, 2019

Figure out my issue quickly and I just started. I will see how it performs. They installed liquid for me so I'm hoping this works for us.

Fine Furniture Purchasing Exchange Group, Inc.
United States
About 1 month using the app
BOLD replied October 18, 2019

We're glad to hear that our team was able to get things sorted for you; sorry that you ran into those in the first place! We look forward to seeing what you do with our Discounts app, and are always here every step of the way, so please don't hesitate to reach out if you need any assistance. :-)

Edited July 28, 2016

Although it seems as though it would be good the support is lacking. You can enter the chat so you think someone is there but they never actually appear. When I called and expressed I was having a sale that day and the instructions are not clear they said they would call back but that did not happen. The instructions do need to be a bit more clear in some places, however, after several hours I think I have a good enough fix until I can get a little clarification on the abilities.

The1407planners
United States
About 1 month using the app
June 22, 2016

This is AN AWESOME APP! So glad that I can have this on my store to woo my customers. :)

Youareunique
Singapore
About 1 month using the app
April 9, 2020

Great customer service ! Carter helped me throughout all my problems on the app. He was very patient with me. Thank you

Colori
Canada
30 days using the app
October 31, 2017

I’m an entrepreneur and not a techie! The support staff at Bold is phenomenal! They took care of all my liquid tech on Shopify. I am so pleased and I know that I have cutting-edge technology that is helping me run an extremely profitable dropship business.

Seewhatsnewstore
United States
30 days using the app
November 9, 2020

so far it's great, gotta try out for a few more discounts to determine whether this app worth for USD19.99/month.

TOMSCOUT
Singapore
29 days using the app
BOLD replied November 10, 2020

Thank you so much for your feedback. Wishing you all the best on all of those future discounts!