Reviews (1,223)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automated price reversal post-sale, which simplifies price adjustments after events like Black Friday. It supports large-scale discount operations and features like sale icons and countdown timers to attract customers. The setup process is straightforward, and customer support is responsive, especially helpful during peak periods and with technical issues like code re-installation.

October 10, 2016

Awesome app. Very much worth the $99. Huge asset to your store.

The Earphone Guy LLC: https://www.earphoneguy.com

Earphone Guy Llc
United States
11 days using the app
November 25, 2017

The app does what it says and looks great on your site with the red sale tags and the crossed out prices. New users please test on one collection first before you put your whole store on sale because somehow my discount was applied twice, So that was a bit stressful.

After reaching out support I received an almost instant reply and very prompt responses followed by a solution. I would definitely recommend this app if not for its function, definitely for it's support team, they are friendly, informative, and very helpful.

Teem Meme
United States
11 days using the app
February 22, 2019

Excellent App , with a little work you can make it work with zoom apps to ! this app made my life easy and can boost sales by daily deals and wholesales ! I just in love with this app ! It have everything you need ! a timer and icons ! thanks

Viper-shop
Israel
11 days using the app
November 5, 2019

I'm sure this app is useful for smaller shops. Unfortunately, we found it to be very inconsistent and unreliable. Support is very slow and there are features that don't work the way they claim. Shops with collections carrying more than 50 products aren't going to have a good time.

I was very hopeful when I first found the app but left after the free trial to find a more reliable solution.

ROOLEE
United States
10 days using the app
BOLD replied November 6, 2019

Hi there, I just wanted to apologize that you have had a bad experience with our app and our support. We certainly do not want our customers to have a poor experience when working with us, and we sincerely apologize!

Unfortunately, we weren't able to find any correspondence with you aside from this review. Our specialist, Guri, has reached out to you via phone and email in order to see if we can get to the bottom of the issue, as he mentioned that the installation was not completed by our ROBO installer or by our installation experts.

We hope to be able to get in touch with you!

March 7, 2022

The app works very well and does what we need to do. Creates a Sales tag and countdown timer and more importantly we can choose which products we want/don't want on sale. The version here is Version 1 which worked for us but we wanted some of the features in Version 2. We requested for Version 2 to be installed and they helped us every step of the way. The Bold Support team helped us install the app on our 3rd party theme and did an excellent job. Support was quick and addressed all of our concerns.

Zebra Pen
United States
10 days using the app
BOLD replied March 7, 2022

Thank you for your kind review. We are very happy to hear our support team was able to help you achieve the solution which works best for your store! We are always happy to help. Thank you for choosing Bold!

April 14, 2016

Seems to work OK, been having some trouble with the BOGO option that we bought it for and found out we have to buy another app to make them work together.

Have e-mailed tech support and waiting for a response

But looks like it will be able to do great things!!

Supercross Bmx 2
United States
10 days using the app
November 20, 2020

I used it but GUI needs to do an update. Many things are hidden and not able to visible while setting up discounts

Stevensville Garden Gallery
Canada
10 days using the app
BOLD replied November 23, 2020

Thank you very much for your review. We really appreciate any feedback you can give us on how to improve their user experience of our app.

August 4, 2020

SE POTESSI DAREI -1. HANNO SPACCATO IL MIO NEGOZIO RENDENDOLO INAGIBILE PER 2 GIORNI, PER FORTUNA AVEVO UN TEMA DI PROVA ED HO MESSO ONLINE QUELLO VECCHIO. IL SUPPORTO LENTISSIMO è ARRIVATO DOPO DUE GIORNI CON LAVORAZIONE DI ULTERIORI 4 GIORNI. IMMAGINATE SE NON AVEVO UN TEMA DI PROVA QUANTO LAVORO AVEVO PERSO!!

NON ISTALLARE SE NON VUOI DISTRUGGERE IL TUO TEMA.

R.a. Boutique
Italy
10 days using the app
November 23, 2020

It's straight forward and simple. I like it. It was easy to use and applied well to our store. I will recommend to others.

Creativity School
United States
9 days using the app
BOLD replied November 24, 2020

Thank you for your review. We are thrilled you like the app and we are so glad that set up went seamlessly. Looks great!

October 24, 2016

I see the potential but it missed half the products on my first sale. Had to do a manual work around. Bold says updated version coming out. They just don't know when.

Ceramicgrillstore
United States
9 days using the app