UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

August 8, 2022

This app is one of a kind in Shopify App Store, Very useful when trying to describe and add fees for your products and cart. I have had a bug when adding a new percentage fee to my theme, I hope they solve it before my test period ends. That way I can be 100% sure to keep the subscription.

Tiendas Pegasus
United States
1 day using the app
November 26, 2020

Was just what we were looking for! I did my best to install myself, but it wasn't functioning. I put in a ticket rather late in the day before a holiday, and by the time I woke up the next morning, things were functioning great!!! Definitely recommend!

Japanime Games EU
United States
About 2 months using the app
June 8, 2021

The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.

Adelaide Central Market
Australia
About 1 month using the app
June 7, 2018

Great app! works perfectly on our store and it does exactly what we needed. Customer service is amazing!

Thinksolutionz
Kuwait
About 1 month using the app
June 28, 2018

We were looking for an app that solve a unique problem of adding service fee to all orders. Thanks to order and product fees plus they unlimited support and excellent customer service we are up and running with our store. They were always ready to assist whenever we encountered a problem. More businesses should follow in they footstep.

Dliverup
St. Lucia
About 1 month using the app
April 27, 2020

Great customer service, app works as described. I ran into an issue when I installed another app not made by Mageworx, and when I contacted the team they were quick to reply and help me out of a jam. Thanks for the support!

Local Porter Food Supply Co.
United States
25 days using the app
Mageworx replied April 28, 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently.

Have a great day.

April 11, 2018

Great app. We charge for insulators during Summer months to ship our products with chocolate. This allows us to separate the cost from the shipping price, allowing more transparency. Great support too.

Brandinitoffee
United States
25 days using the app
October 7, 2021

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful.
Special mention to the support team always available to help us.

ORCA Retail by Pennel & Flipo
Belgium
24 days using the app
August 30, 2016

10/10 for customer service. These guys helped with everything I needed to get the app going the way I wanted it to. The app itself is also great - customizable and pretty easy to use. I do however suggest asking these guys for some guidance with setting it up unless you are a programmer.

Overall - 10/10, would recommend.

Alma Mater Europaea
Slovenia
21 days using the app
Edited October 19, 2021

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows us to create a required weight adjustment surcharge. Being a cheese shop we hand cut all our cheeses/meats to order so it's very important to us to have this. Shopify doesn't allow you to add surcharges or markup so this app makes it happen. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Ideal Cheese
United States
13 days using the app