UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

September 2, 2024

I can't say enough about how surprised I was at their service! Immediate response, and was so thorough and helpful in answering my many many questions throughout the whole afternoon. Wow. 5 stars on service!

nature+nurture
United States
About 1 year using the app
Mageworx replied September 3, 2024

Hello,

Thank you so much for your 5-star review!
We're thrilled to hear you had a great experience. Your support means the world to us!

October 16, 2024

Mageworx product fees app solved exactly what I needed and works like a charm! Huge shoutout to Angie and Maggie from support team - they were super helpful and patient with all my questions. Highly recommend this app and team.

Slime Design
Netherlands
9 days using the app
September 9, 2024

The app and support team are fantastic! Their response time is quick, and they handle everything with a high level of professionalism. It's refreshing to see this kind of quality in both the app and its support!

ModdedZone
United States
About 1 month using the app
Mageworx replied September 10, 2024

Hello,

Thank you for the fantastic 5-star review! We're over the moon that you enjoyed our app and the service provided.
Looking forward to serving you again!

October 6, 2024

Great app for adding order processing fees. Simple to use and does exactly what we need. The support team (Angie) is super helpful and responsive whenever we have questions. Highly recommend.

My Store
Poland
2 days using the app
September 6, 2024

Great help from Angie and Evgeniya. I definetely recommend this app because of their customer service.

NEW MAGS B2B
Denmark
13 days using the app
Mageworx replied September 8, 2024

Hello,

We greatly appreciate your 5-star review! It’s feedback like yours that motivates us to continue delivering exceptional service.
Thank you for choosing us!

August 19, 2024

Excellent app and works well and easy to use. Tanya in support help fix a few minor issues so very happy with app and their support!

Performance-PCs.com
United States
4 days using the app
Mageworx replied August 20, 2024

Hello,

Thank you so much for your kind review! We’re delighted to hear that you had a positive experience. Your feedback means a lot to us and motivates us to continue delivering great service.

If there’s anything else we can do for you, please don’t hesitate to reach out. We truly appreciate your support!

July 8, 2024

Great app and really great support which is a deal breaker!
Thanks!

Vasaboden
Sweden
5 months using the app
Mageworx replied July 9, 2024

Hello,

Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience with our app.

Your kind words mean a lot to our team, and we are so grateful for your support. We always strive to provide the best service possible, and it's fantastic to know that we met your expectations.

If there’s anything else we can do for you, please don’t hesitate to reach out.

May 1, 2024

A simple and clean app for that works as it should – perfect for small cart add ons. It didn't install and seamlessly as I would have hoped, but I'm guessing that was more of a theme issue then their app. Angie was great at getting me setup and the module placed exactly where I wanted.

Dauntless Wine Cø.
United States
6 days using the app
February 1, 2024

The app works great and the customer services is fantastic. We reached out to them regarding an issue we were having and not only did they solve it promplty but they also went above and beyond to configure the settings to make the uncharge appear better on our website, it was greatly appreciated!

Made for Home
United States
7 months using the app
January 31, 2024

App works perfectly and their support team are knowledgeable and helpful. Very responsive and fast on resolving issues. Thanks a lot!

Artees
United States
3 months using the app