Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to add various types of fees to products or orders, enhancing profit margins. It's versatile, suitable for different business sizes and industries, and integrates well with other apps and custom themes. It's especially useful for adding specific fees like bottle return fees and credit card charges. The support team is praised for their quick and professional help, often providing customizations for different websites. The app has improved workflows and customer experiences, eliminating the need for separate apps for adding payment method fees.

September 5, 2023

The App works as it should. But the Support is stellar! I have been in contact with them due to various very specific issues and they were not only kind and helpful but also incredibly fast.
This made using the App an absolute pleasure.

16 days using the app
October 11, 2023

The best support team I have ever experienced, we had a slight issue with their app but this was ok as their support team replied and fixed it as quick as possible!

New Optimist
About 1 month using the app
November 17, 2023

Very responsive and fast customer service team. App works great and we will keep using it for the long term. It is pretty much complicated what it does, but happy to see how great it works.

1 day using the app
November 6, 2023

very fast and good customer service. App is working good.

4 days using the app
June 22, 2023

Does exactly what it is supposed to do. I had one small problem with the surcharge not being required for certain people, but their team fixed it promptly. Thank you!

Whole and Nourished Meal Delivery
United States
Over 1 year using the app
December 17, 2021

We utilize this App to add an order processing fee on all of our orders. Any time we have an issue with the processing fee we reach out to Mageworx. They are always quick to respond and are very timely in helping out with any issues that may be happening. The issues we mainly had were proper installation/implementation into our website. They made it quick and painless with all the help they provide.

Digital Print Supplies
United States
Almost 5 years using the app
Edited January 12, 2023

The new version of the app is even better than the first one! The load times in the Cart are now so fast, you barely feel them.

The app simply does what it should do. The Support is really great, i often reached out to them because i had a question/issue with my app and the often answered in just a few minutes!

buongiusti AG
Over 4 years using the app
June 11, 2019

The team behind the app is tremendously helpful. I am super satisfied the app, the help support I have received, and the timeframe in which it was delivered. I would recommend this application as an addition to anyone's ecommerce site.

CNVC Bookstore
United States
Over 4 years using the app
October 17, 2018

Love the app, if your not used to coding, I recommended you get these guys to install it for you. They will help you out no problem :)

Great customer service too! 5*

United Kingdom
About 4 years using the app
April 17, 2019

The app works as expected. Since we had a custom theme we needed assistance getting it setup but the staff was helpful and able to install and customize it quickly for us. Thank you!

Alternative Source Medical
United States
About 4 years using the app
Mageworx replied April 18, 2019

Thank you for taking the time to leave us such a positive review. We will strive to deliver great experiences consistently.