Upcharge Surcharge Fees Tariff
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Reviews (196)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to add flexible fees and surcharges, like rush service, handling, tariffs, insurance, deposits, and local taxes, often calling it a game changer for tight‑margin businesses. It supports percentage or fixed fees targeted by product, location, or conditions, and can act as a simple add‑on system. Setup is described as easy and reliable, with fast, hands‑on support that frequently provides custom solutions.
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Good app, it allows me to add the fees for tariff collection for US based customers and functions as needed. Support has always resolved issues in a timely manner and has always responded to all support requests through their chat feature.
The app itself does exactly what we need it to do and at a reasonable price. We did have a bug with the app but customer support were quick to respond to our message, explain what the issue was in detail and resolved it very quickly.
Thank you for the wonderful feedback! We’re glad the app is meeting your needs and that our support team could quickly identify and resolve the issue. We really appreciate your trust and support! 🙌
The app stopped working for me (user error due to a theme update) and Zia from support was very helpful in getting it back up and running for me. It's very helpful being able to customize fees so thoroughly, especially with the headache of tariff fees being introduced. Very useful app and good customer support.
Thank you so much for the feedback! We’re glad you’re happy with the app and our support. 😊
The team was extremely helpful when the app wasn’t working as intended and kindly provided a refund for the period when we experienced the issue. Everything is now working as it should for our store, and we’re very happy with the app!
Thank you so much for the kind words! We’re glad everything is working smoothly now. 😊
We have had this app on our store for some time and while it always gave us a good service working around the Shopify shortcomings, at some point some fees would just not show anymore.
After talking to the support team found out that a new system was in place, cleaner, more effective and it was just a matter of creating the fees again.
Special thanks to Javid who guided us thru the changes needed and was able to sort all of our issues promptly
Thank you so much for the wonderful feedback! We are so glad that our new system is working even better for your store. I'll be sure to pass your special thanks along to Javid—he will be thrilled to hear it! We're always here to support your business.
Javid helped resolve an issue I was having with applying fees within 12 hours. Credit to him and his team for getting this done in a timely manner and explaining everything to me in a way I could wrap my head around.
Had a glitch on my end, support helped and it works great now.
We received amazing and responsive support from Javed. He quickly understood our queries, provided clear guidance, and resolved our issues efficiently. His prompt assistance made the entire process smooth and hassle-free.
Thank you for the kind words! We’re glad Javed could help and make the process smooth. We truly appreciate your support! 🙌
Excellent support from Javid! He got back to me straight away regarding an issue with our fees not activating at checkout and resolved it immediately, despite it being outside normal office hours. Really impressed with the quick response and excellent service. Thank you!
Thank you so much for the wonderful feedback! We’re really glad Javid could quickly resolve the issue and get your fees working properly at checkout. We truly appreciate your kind words and are always happy to help, 🙌
There was a coding issue when I set up the Upcharge App. But Javid was great at fixing it and got us up and running super quick!
Thank you so much for the 5-star review! We're thrilled that our team could quickly resolve the issue and get everything running smoothly for you. We're always here to help!
