UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (148)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

September 8, 2020

Superb customer service. Angelika's always incredibly patient & answers all my questions in a timely matter.

TOSSWARE
United States
2 months using the app
Mageworx replied September 9, 2020

Hello,

Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure.

Have a great day!

August 31, 2022

Great app with a really good backend and options for fees. We are using it for bottle fees in Germany. The support team is quick and helped with the requests I had. Thank you so much. Keep on the great work :-)

Schorlefranz
Germany
About 2 months using the app
April 10, 2019

Although we had some special requirements, the customer service responded always with quick and competent solutions.

Waagen-Schmitt GmbH
Germany
About 2 months using the app
Mageworx replied April 11, 2019

Thank you for your positive feedback! We are happy to hear you enjoyed our service.

February 26, 2020

Great app!
There are some bug but don't worry you will get the support service very well. They have solved all my problems very fast.

Greenspaces.id
Indonesia
About 3 years using the app
Mageworx replied February 27, 2020

Hello,

Thank you for taking the time to leave us such a beautiful review. Our company values put customer satisfaction as top priority and we are committed to our customers.

Do reach out to us for any suggestions or queries.

Have a great day.

November 23, 2022

The app is easy to work with and the costumer support is on point, they basically did everything we asked for

BTHIRSTY
Germany
About 2 months using the app
November 26, 2020

Was just what we were looking for! I did my best to install myself, but it wasn't functioning. I put in a ticket rather late in the day before a holiday, and by the time I woke up the next morning, things were functioning great!!! Definitely recommend!

Japanime Games EU
United States
About 2 months using the app
April 5, 2022

Application utile et fonctionnelle.
Mais surtout, excellent support, rapide et efficace (ajustements réalisés en 30 minutes). Merci !

energe
France
About 1 month using the app
October 26, 2018

We use this app to add a cart fee during checkout. It works quite well and the support team is super responsive! I wish there was a little more opportunity for customization (our cart fee needs more details to describe it and there is a strict character limit). The cart fees work by generating products, which can seem a little confusing on the backend, but the benefit is that the cart fee shows up everywhere we need it to (work orders, confirmations, etc.). Overall would recommend this for a solution to cart fees and we have definitely seen this app pay for itself with the increased revenue.

Cedar and Moss
United States
Over 2 years using the app
June 8, 2021

The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.

Adelaide Central Market
Australia
About 1 month using the app
June 7, 2018

Great app! works perfectly on our store and it does exactly what we needed. Customer service is amazing!

Thinksolutionz
Kuwait
About 1 month using the app