UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

January 11, 2024

Their support team is very helpful, provided quick response and solution. It helps us solved the pickup locations with different shipping fee issue. The app is interface user friendly, only few steps settings. Great app.

NPWe Shop
Hong Kong SAR
2 days using the app
January 17, 2024

Does what it needs to do and good quick support. Fixed issue on the same day

Catering Van Alex
Netherlands
About 24 hours using the app
October 12, 2018

We had some issues with the theme we are on pulling incorrect data on the cart page and can say that the support team came through huge for us. They were able to get in and clean up the code/styling to fix the issue and get the app working sat 100%. Thank you to Angelika and her team for helping us out and fixing the issue we were running into!

Terranea Resort Estore
United States
Almost 6 years using the app
December 17, 2021

We utilize this App to add an order processing fee on all of our orders. Any time we have an issue with the processing fee we reach out to Mageworx. They are always quick to respond and are very timely in helping out with any issues that may be happening. The issues we mainly had were proper installation/implementation into our website. They made it quick and painless with all the help they provide.

Digital Print Supplies
United States
Almost 5 years using the app
Edited January 12, 2023

The new version of the app is even better than the first one! The load times in the Cart are now so fast, you barely feel them.

The app simply does what it should do. The Support is really great, i often reached out to them because i had a question/issue with my app and the often answered in just a few minutes!

buongiusti AG
Germany
Over 4 years using the app
June 11, 2019

The team behind the app is tremendously helpful. I am super satisfied the app, the help support I have received, and the timeframe in which it was delivered. I would recommend this application as an addition to anyone's ecommerce site.

CNVC Bookstore
United States
Over 4 years using the app
October 17, 2018

Love the app, if your not used to coding, I recommended you get these guys to install it for you. They will help you out no problem :)

Great customer service too! 5*

VeeGear
United Kingdom
About 4 years using the app
April 17, 2019

The app works as expected. Since we had a custom theme we needed assistance getting it setup but the staff was helpful and able to install and customize it quickly for us. Thank you!

Alternative Source Medical
United States
About 4 years using the app
Mageworx replied April 18, 2019

Thank you for taking the time to leave us such a positive review. We will strive to deliver great experiences consistently.

January 29, 2018

Mageworx simply works great and i highly recommend it. The team provided great support to resolve all the issues I had while implementing their solution which now more than pays for itself!

Maravedis Llc
United States
About 4 years using the app
October 14, 2020

After downloading it, I considered installing it myself but took advantage of their free installation which they did quickly. After configuring it, I had one request which they also completed quickly. I was very happy with the technical support. And the best part is it paid for itself on the first order when a customer picked one of the fees.

Box Save
United States
Almost 4 years using the app
Mageworx replied October 14, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a great day.