UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

July 25, 2018

It just works, and for that, we're thankful. It's highly customizable with every condition you could want to pick where and when the fees apply. But most impressive of all is the customer service. We had some issues with the initial setup, and they just took over and fixed it for us. Then we asked about moving the position of the order fee in the cart, and they just did it for us. Couldn't recommend them enough.

Cranky Concierge
United States
About 1 year using the app
Edited March 23, 2021

the team are amazing, quick at responding and patient with their clients, even when we can get confused. the app is fantastic and i highly recommend it.

Milly's Collection
Qatar
About 1 year using the app
May 3, 2021

The plugin works as it should, we use it to add a tax free deposit fee to our products. The support experience is very positive and prefessional.

Geschmack braucht keinen Namen
Germany
About 1 year using the app
June 22, 2022

Great app and cheap. Works perfect for what I needed and the support is on it! Super happy with this app and the team!

Flip Aquatics
United States
About 1 year using the app
January 13, 2021

I have been looking for an app like this for quite some time, Very glad I came across this app. Their Support helped me install it but some app was causing it to malfunction. It took 2 days for support to get back to me about why the app is not working but Angelika Trubko helped me to resolve the problem. The app does take a bit long to load and need improvement on that aspect further than that it is an awesome app and worth the monthly fee.

Gear Here
South Africa
11 months using the app
November 17, 2023

Very responsive and fast customer service team. App works great and we will keep using it for the long term. It is pretty much complicated what it does, but happy to see how great it works.

SinIntermediarios
Colombia
11 months using the app
Edited April 16, 2019

good support.......................................................................................:)

Drinkify
Germany
10 months using the app
Mageworx replied March 29, 2019

Thank you for your positive feedback! Reach out to us in case you have any requests or suggestions.

November 28, 2022

We use this to add extra shipping fees for split shipments (we have a lot of pre-orders mixed with in-stock items). It works great, and we've been super impressed with their customer service. They helped fix some things on our cart so the app would work better and did a fantastic job!

Bushel & Peck Books
United States
10 months using the app
Edited February 13, 2020

Really great work and App. Above all that you adapt the app for your customers so that everything works.

EVENMORE
Germany
8 months using the app
October 22, 2018

This app is great. We provide a somewhat niche service to our customers which requires us to have a little flexibility with how we charge our customers. This app provides just that. Customer service is friendly, quick, and extremely helpful. They were also very patient with us since we have very little understanding of coding and the technical side of Shopify in general. We would definitely recommend this app to any shop owners needing extra flexibility and freedom with charging their customers.

Photo Album Rescue
United States
7 months using the app