UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

Edited May 8, 2020

This app has saved me thousands of dollars by enabling me to create a product that is intended to cover the credit card transaction processing fee. When there were issues with the app, the development team resolved it in under 24 hours..

Fashion Bulk
United States
Over 2 years using the app
Mageworx replied May 11, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

July 27, 2017

Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.

The Golf Shop At Torrey Pines
United States
Over 2 years using the app
March 16, 2016

When 3M introduced a new premium Paint Protection Film product (ProSeries), we were looking for a way to offer the upgrade on all our kit products. Shopify limits variants to three, so this App saves a major rebuild of our site. Product Fee allows us to offer the upgrade. The option to upgrade appears when a kit is added to the shopping cart.

We found set up of the app rather complex, and there were some bugs to work out, but MageWorx took care of all the issues with prompt responses. They are easy to deal with, professional and follow through. Thanks again.

Nochip Paint Protection Film Products Usa
Canada
Over 2 years using the app
December 17, 2019

I am using this app to add a rush fee to my checkout page. So far, I am loving it. It's great that the app can be installed for FREE while most companies charge for this. It's super easy to use and the Customer Service reps are amazingly fast, knowledgeable, and helpful. I look forward to using this feature and providing more options for my customers.

Petal Press Decor
United States
Over 2 years using the app
October 7, 2021

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful.
Special mention to the support team always available to help us.

ORCA Retail by Pennel & Flipo
Belgium
24 days using the app
November 6, 2018

Exactly what I was looking for to charge processing fees on my Event Products. Includes the ability to easily add IF statements to narrow in the product types to charge fees on with control over how to display that fee to the customer. Thanks!

werunthistown
United States
About 2 years using the app
November 25, 2019

We do not charge for shipping, but we do charge a flat packaging and handling fee. This app works GREAT for us. The staff has been helpful and quick to respond when needed. We have been using this app for a couple of years now with nothing but good results. I would not hesitate to recommend giving them a try, They've been great for us.

Frames for Portraits
United States
About 2 years using the app
Edited January 3, 2020

The support is great: Responding fast + Angelika was very patient with me.

I use the app to charge fees on almost each product I offer. Unfortunately the calculation becomes slow if the carts are having a lot of items.

fandli
Germany
Over 1 year using the app
September 5, 2023

The App works as it should. But the Support is stellar! I have been in contact with them due to various very specific issues and they were not only kind and helpful but also incredibly fast.
This made using the App an absolute pleasure.

SUPREMO COFFEE
Germany
16 days using the app
March 27, 2018

The app is great, works perfectly. A really helpful tool that fulfills all our needs. But the best of installing this app in our store was all the help we received from the support team. Extremely kind people, very committed and they helped us until everything was set up. Great support, for a great app! Keep the good work guys! Thanks so much!

Vivant Dolls
United States
Over 1 year using the app