Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to easily add extra fees such as shipping and handling to orders. It's praised for its user-friendly interface, customization options, and positive impact on revenue and workflow. The support team is highly commended for their quick response and expertise. Merchants also value the app's reliability, speed, and feature of listing fees as separate items in the cart.

February 6, 2018

I own a floral distribution business and needed a way to add a percentage to the cart during major floral holidays in order to make up for increased flower costs (valentine's day and mother's day). The team here set it up for me at no charge and helped me with some adjustments to get it right. Very easy to work with and the app works just as described. I'm very pleased overall.

Going Bloom
United States
2 months using the app
March 20, 2020

Five stars. Burgeon Beer Co. is a craft brewery, and we allow our customers to order beer online for in-store pickup. We use a different POS than the Shopify option for onsite sales, so there previously wasn't a way for us to add gratuity for our to-go staff as an option at check-out. This app was a perfect work-around, and tech support is SUPER fast, attentive, and thorough. Def recommend!

Burgeon Beer Company
United States
2 months using the app
Mageworx replied March 21, 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.

September 8, 2020

Superb customer service. Angelika's always incredibly patient & answers all my questions in a timely matter.

TOSSWARE
United States
2 months using the app
Mageworx replied September 9, 2020

Hello,

Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure.

Have a great day!

August 31, 2022

Great app with a really good backend and options for fees. We are using it for bottle fees in Germany. The support team is quick and helped with the requests I had. Thank you so much. Keep on the great work :-)

Schorlefranz
Germany
About 2 months using the app
April 10, 2019

Although we had some special requirements, the customer service responded always with quick and competent solutions.

Waagen-Schmitt GmbH
Germany
About 2 months using the app
Mageworx replied April 11, 2019

Thank you for your positive feedback! We are happy to hear you enjoyed our service.

September 5, 2023

The App works as it should. But the Support is stellar! I have been in contact with them due to various very specific issues and they were not only kind and helpful but also incredibly fast.
This made using the App an absolute pleasure.

SUPREMO COFFEE
Germany
16 days using the app
November 23, 2022

The app is easy to work with and the costumer support is on point, they basically did everything we asked for

BTHIRSTY
Germany
About 2 months using the app
November 26, 2020

Was just what we were looking for! I did my best to install myself, but it wasn't functioning. I put in a ticket rather late in the day before a holiday, and by the time I woke up the next morning, things were functioning great!!! Definitely recommend!

Japanime Games EU
United States
About 2 months using the app
April 5, 2022

Application utile et fonctionnelle.
Mais surtout, excellent support, rapide et efficace (ajustements réalisés en 30 minutes). Merci !

energe
France
About 1 month using the app
June 8, 2021

The app is great and does exactly what i need it to do, plus the support team is stellar and have been a massive help. Highly recommend this app for your store.

Adelaide Central Market
Australia
About 1 month using the app