UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

July 25, 2018

It just works, and for that, we're thankful. It's highly customizable with every condition you could want to pick where and when the fees apply. But most impressive of all is the customer service. We had some issues with the initial setup, and they just took over and fixed it for us. Then we asked about moving the position of the order fee in the cart, and they just did it for us. Couldn't recommend them enough.

Cranky Concierge
United States
About 1 year using the app
Edited October 19, 2021

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows us to create a required weight adjustment surcharge. Being a cheese shop we hand cut all our cheeses/meats to order so it's very important to us to have this. Shopify doesn't allow you to add surcharges or markup so this app makes it happen. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Ideal Cheese
United States
13 days using the app
March 22, 2022

I used this app to implement a percentage surcharge fee to my store. The app worked perfectly and is very easy to set up. The customer service is great, friendly, fast, and very helpful.

Gatortail
United States
13 days using the app
October 29, 2016

Helpful support, and a very useful app.
Easy add ons and options for extra revenue.

Agentb
Australia
12 months using the app
February 5, 2018

After some issues in the beginning, the app now greatly improves my shop-usability, customer experience and profit margins! :-)
Especially noteworthy is the dedicated support team, which helped my install the fees and even fixed some issues in my shop along the way!
Keep it up! :-)

Joybrau
Germany
11 months using the app
Edited April 16, 2019

good support.......................................................................................:)

Drinkify
Germany
10 months using the app
Mageworx replied March 29, 2019

Thank you for your positive feedback! Reach out to us in case you have any requests or suggestions.

April 13, 2018

Great app, it does exactly what we needed. Tech support was right there to help us get it up and running right away.

Palletparty Org
United States
10 months using the app
July 9, 2018

Save your company some money and increase you probability. This app is great! I added in my packing material as part of my cost to customers, so I don't have to eat the cost. I had a little problem figuring out the software programing, but support was great! They sprang into action and not only fix my problem, but made the browser update better. What to go guys!! I would highly recommend this software to help off set some of you cost a pass it to the customer.

Your Wine Cellars
United States
10 months using the app
August 25, 2022

The service for this app is outstanding. We had an issue with how the charge was being displayed to the customer and within a day they had it fixed and looking just how we wanted it to.

Testing
United States
9 days using the app
August 25, 2022

These stars are for Angie & Valentin. Good customer service! Got help troubleshooting a problem within minutes of my request.

Bree Wein
Germany
8 days using the app