Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to easily add extra fees such as shipping and handling to orders. It's praised for its user-friendly interface, customization options, and positive impact on revenue and workflow. The support team is highly commended for their quick response and expertise. Merchants also value the app's reliability, speed, and feature of listing fees as separate items in the cart.

June 7, 2018

Great app! works perfectly on our store and it does exactly what we needed. Customer service is amazing!

Thinksolutionz
Kuwait
About 1 month using the app
June 28, 2018

We were looking for an app that solve a unique problem of adding service fee to all orders. Thanks to order and product fees plus they unlimited support and excellent customer service we are up and running with our store. They were always ready to assist whenever we encountered a problem. More businesses should follow in they footstep.

Dliverup
St. Lucia
About 1 month using the app
April 27, 2020

Great customer service, app works as described. I ran into an issue when I installed another app not made by Mageworx, and when I contacted the team they were quick to reply and help me out of a jam. Thanks for the support!

Local Porter Food Supply Co.
United States
25 days using the app
Mageworx replied April 28, 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently.

Have a great day.

April 30, 2021

After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!

Astral Grow
Canada
25 days using the app
April 11, 2018

Great app. We charge for insulators during Summer months to ship our products with chocolate. This allows us to separate the cost from the shipping price, allowing more transparency. Great support too.

Brandinitoffee
United States
25 days using the app
October 7, 2021

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful.
Special mention to the support team always available to help us.

ORCA Retail by Pennel & Flipo
Belgium
24 days using the app
August 30, 2016

10/10 for customer service. These guys helped with everything I needed to get the app going the way I wanted it to. The app itself is also great - customizable and pretty easy to use. I do however suggest asking these guys for some guidance with setting it up unless you are a programmer.

Overall - 10/10, would recommend.

Alma Mater Europaea
Slovenia
21 days using the app
Edited October 19, 2021

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows us to create a required weight adjustment surcharge. Being a cheese shop we hand cut all our cheeses/meats to order so it's very important to us to have this. Shopify doesn't allow you to add surcharges or markup so this app makes it happen. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Ideal Cheese
United States
13 days using the app
March 22, 2022

I used this app to implement a percentage surcharge fee to my store. The app worked perfectly and is very easy to set up. The customer service is great, friendly, fast, and very helpful.

Gatortail
United States
13 days using the app
Edited April 21, 2020

Great App.
I was able to add a certain percentage of the total price of a rental outfit at check out. Secondly, the support team is great: they get back to you on time and always willing to help.
I strongly recommend this app.

Anit Cuts and Stitches
United States
12 days using the app
Mageworx replied April 23, 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.