UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

December 14, 2020

We are using this app in a few of our stores now and we find are experiences consistently positive. Team members Dmitry, Alexey & Angelika are always professional, prompt, and kind.

New Year’s with The Neighbourhood
United States
4 months using the app
Edited February 18, 2020

I used this app with my Shopify store and am 100% happy. Even when I ran into a bug their customer support was super helpful and fixed everything I wanted super quickly. Top notch app and developer!

Little Whisk Academy
United States
3 months using the app
June 5, 2020

This app was really helpful in creating the additional processing fees we needed to, hidden in the cart but dynamically setup to match totals.

Social Giveaways
Canada
3 months using the app
Mageworx replied June 8, 2020

Hello,

We are thrilled to have you as part of the MageWorx family! Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!

Have a great day!

February 9, 2021

Good app for all kinds of fees. The installation is a little tricky, but the customer support is very good and helps you very fast!!

Kochen? Nein Danke!
Germany
3 months using the app
February 6, 2018

I own a floral distribution business and needed a way to add a percentage to the cart during major floral holidays in order to make up for increased flower costs (valentine's day and mother's day). The team here set it up for me at no charge and helped me with some adjustments to get it right. Very easy to work with and the app works just as described. I'm very pleased overall.

Going Bloom
United States
2 months using the app
March 20, 2020

Five stars. Burgeon Beer Co. is a craft brewery, and we allow our customers to order beer online for in-store pickup. We use a different POS than the Shopify option for onsite sales, so there previously wasn't a way for us to add gratuity for our to-go staff as an option at check-out. This app was a perfect work-around, and tech support is SUPER fast, attentive, and thorough. Def recommend!

Burgeon Beer Company
United States
2 months using the app
Mageworx replied March 21, 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.

September 8, 2020

Superb customer service. Angelika's always incredibly patient & answers all my questions in a timely matter.

TOSSWARE
United States
2 months using the app
Mageworx replied September 9, 2020

Hello,

Thank you for the wonderful review and for taking the time to share your feedback with MageWorx. Our priority is customer service and we are ecstatic that we met that mark! Kind clients like you make our job a pleasure.

Have a great day!

April 10, 2019

Although we had some special requirements, the customer service responded always with quick and competent solutions.

Waagen-Schmitt GmbH
Germany
About 2 months using the app
Mageworx replied April 11, 2019

Thank you for your positive feedback! We are happy to hear you enjoyed our service.

August 8, 2022

This app is one of a kind in Shopify App Store, Very useful when trying to describe and add fees for your products and cart. I have had a bug when adding a new percentage fee to my theme, I hope they solve it before my test period ends. That way I can be 100% sure to keep the subscription.

Tiendas Pegasus
United States
1 day using the app
November 26, 2020

Was just what we were looking for! I did my best to install myself, but it wasn't functioning. I put in a ticket rather late in the day before a holiday, and by the time I woke up the next morning, things were functioning great!!! Definitely recommend!

Japanime Games EU
United States
About 2 months using the app