Reviews (1,884)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving the shopping experience by making it easier for customers to find products, especially in stores with large catalogs. It features a user-friendly interface, detailed analytics, and various filter options like color and size. The app integrates seamlessly with Shopify themes and is noted for its reliable performance. Customer support is also praised for its responsiveness and effectiveness in handling issues.

September 4, 2024

The support team did an amazing job in helping sort out a problem with my site. They were quick to act and were able to resolve the issue super quick. All is up and running well now. Thanks again and keep up the great work!!!

Enrica Lossi
United States
Over 4 years using the app
October 10, 2024

Works great, and if we ever have a problem, someone responds quickly and they get it back in service usually within a day.

Deerfields Bakery
United States
About 3 years using the app
September 27, 2024

Great app, very user friendly and simple to use. The team's support service for personalization of the app is brilliant. We recently updated our store's theme and had to reach out to the app's support team to adjust some settings. Helen and her support staff were very prompt and responsive in making updates to our store to ensure our website continued running smoothly for our customers

The Appliance Group
Australia
About 2 years using the app
September 12, 2024

It provides a better user experience.
At first the app wasn't being displayed for some reason and Helen from the support team immediately fixed that for us. Then we realised there was another issue that would not work properly with our theme and she also resolved that in a matter of minutes.

Thank you.

Bijoux Indiscrets
Spain
Over 2 years using the app
September 15, 2024

The Smart Product Filter & Search app has been a fantastic addition to our Shopify store. It’s incredibly intuitive and has made it much easier for our customers to find exactly what they’re looking for, resulting in improved sales and a better user experience overall.

A special shoutout to Helen from the support team, who went above and beyond to fix our issue. Her response was fast and efficient, and she resolved the problem in no time. I highly recommend both the app and their exceptional customer service!

Les Nereides
Australia
About 1 year using the app
November 20, 2024

Great Product. Its rare that I find a Shopify app that I don't want to just un-install in less than 2 days. This one is definitely the exception. It is very configurable, and has changed how i present our growing catalog of products to our customers. I'm only using 20% of its features and I think its amazing and total worth it. I'm looking forward to digging into all the other great features to see how they can help me with our store.

The customer service has been great. I have reached out a couple of times for some issues that I was having (both my fault for not setting some things up right) and they have been very responsive in getting back to me in less than 4-5 hours.

Desert Fox Golf
United States
23 days using the app
November 27, 2024

Such an amazing App, and even better Customer service. Any adjustment I ever asked for, was replied and fixed by Helen within 24 hours. Don't hesitate to start working with them.

Wessel
CEO Dutch Boot Collector

Dutch Boot Collector (DBC)
Netherlands
7 months using the app
October 15, 2024

We had a few minor changes to make and support was excellent and very quick! I highly recommend Globo!

Oscar Magnuson Spectacles
Sweden
Over 2 years using the app
November 26, 2024

When the previous App I had been using for several years just vanished one day, it left my website unable to function at all. As someone who knows very little about the tech side of the business I turned to the help team at Shopify who recommended this App. It was the best advice. It has been amazing and my business is back working. Helen talked me through every step, so even I could understand. I highly recommend the App and the helpful Helen. This is brilliant. Thank you. A very happy client.

Preloved Perfection
United Kingdom
15 days using the app
November 21, 2024

Not only that the app is superb and has a lot of good features, their support is absolutely five stars. Has received quick help with good results.

Modevillan
Sweden
4 months using the app