Reviews (1,889)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shopping experiences by improving product visibility and search functionality, which boosts sales. They value the detailed analytics on customer search behavior and the app's customizability for seamless branding integration. The setup is straightforward, and it works well with Shopify themes. Merchants also praise the responsive customer support that efficiently addresses issues and assists with customization.

December 3, 2024

I have been using this application for several years now and I find it to be extremely helpful for managing products within larger collections. I am frequently testing and playing around with different themes on our store which causes alot of self inflicted problems and their customer support is always extremely quick and helpful at resolving my issues.

Helen was the last person I've worked with and was exceptionally great but I've had a pleasant experience with everyone else I've encountered in the past aswell.

Blackline Performance
United States
About 5 years using the app
October 22, 2024

Such a great app. Very versatile and robust collection page filter section which is really hard to come by with other apps. Not only is the app nice and slick and would fully recommend on this alone, but the customer support takes these guys head and shoulders above the competition.

If you are wondering which app to try if you have a selection - go for this one as you will receive very fast support if you come across any technical issues.

LEDSpace
United Kingdom
Almost 2 years using the app
October 22, 2024

We had an issue with integrating another app so we decided to contact customer support. I honestly didn't expect much but I was blown away by their customer service, special shoutout to Helen who was just a rockstar.

I whole heartedly recommend this product, excellent features and the best customer service around.

Starbond
United States
Almost 4 years using the app
November 28, 2024

This app is a great tool for our business. It helps customers find their products by searching or filtering. The customer support, especially Helen is great to work with. Helen is informative and quick to respond to our inquiries or if there's an urgent requirement. We've used Smart Product Filter & Search for a couple years now and it's an integral part of our ecommerce user experience.

CaseMogul
Canada
Almost 2 years using the app
November 8, 2024

Helen is amazing!! I had a fixed required to make the search function work on our theme. I preferred not to pay our third party developers to implement this so I asked Helen. She had it fixed within 24 hours and it was all included in our monthly fee. I cannot express how happy I am with the changes the team have made. Thanks a million!

Technically Stable
United Kingdom
8 months using the app
December 4, 2024

This app has been amazing for my business. Periodically have some minor updates I would like to make to the way my products show up and Helen is always super helpful and quick to respond.

Ulka Rocks
United States
About 1 year using the app
October 14, 2024

Outstanding App with Excellent Customer Support!

I've been using the Product Filter & Search app for a while now, and it has completely transformed the shopping experience on my store. The app is incredibly user-friendly, and the customization options allow me to tailor the search and filtering to match my brand's needs. It's perfect for improving navigation, making it so much easier for customers to find what they’re looking for.

What truly stands out is their customer support. Whenever I had questions or needed help with setup, their team was super responsive and always went above and beyond to assist. I highly recommend this app to anyone looking to enhance their store's search and filter functionality. Five stars!

Zubaz
United States
9 months using the app
November 6, 2024

We've been using Globo Smart Filters for years now and we can genuinely say the app does a great job and support is like no other, we're very happy with the service. Thank you!

PHS Courses
Canada
Over 4 years using the app
November 25, 2024

Really helpful app and the support is even better!
I couldn't figure something out and Helen helped me fix it within 10/15 minutes - highly recommend :)

Log Burner Home
United Kingdom
11 months using the app
October 23, 2024

One of the best customer services I have ever had provided for an online application. It's fast, efficient, friendly, patient, and responsive to all requests. Special thank you to Helen for assisting me with the numerous adjustments I requested in order to get the design just right! / Jenni

Abstract Survival
Finland
Over 1 year using the app