Smart Product Filter & Search

Application has stopped working, no advice why, not able to get support. They do not offer 24/7..
Today is a disaster as none of my products are showing on my website, they have all gone. So many lost sales today and i cannot contact anyone

We wanted to love this but we will be switching to another app. You have to manually sync the store every time you re-order a collection BUT the biggest issue is that their servers are constantly going down and it has left our site with no products on it until they fix their issues. I would click on a product page and it would show we have no products at all. We have several hundred. They reply via email several hours later and they have a Skype number to call but no one picks up. This is a huge problem when you are losing tons of business because you are relying on this app to show your products on the site. The capabilities are a little basic too. Please trust our word on this and GO SOMEWHERE ELSE!

Constant issues. I've had the app for 10 months and almost MONTHLY I find a new issue where the app isn't working properly and I have to contact support. It's a waste of my time and I should not have to keep checking the app if it's doing what it's supposed to.
Support is fairly quick at responding to issues but ultimately the app doesn't function properly and it's been a waste of money and time for me.

Terrible App! It fails every couple of weeks. I have lost tons of sales. Since they are international it takes days to resolve any issues.

This App works and suddenly it will be down and you will not see any filters. I am using this App from past 6 months and I have faced issue multiple times. Today the App is down and i am not able to see all the products in the website and it effected my sales. I am not sure if there is any maintenance activity or the developer doesn't care to inform about it. I request everyone to stay away from this app. Not worth having it. Make sure to select an App which has 24/7 support, a working phone number maybe and notify customers properly when App is going thru maintenance activities etc.

I am updating my review based on your reply here. If you have upgraded your App from Version 4 to 5, did you inform all your customers about the upgrade so the stores can check proactively to see if there are any issues and report them to you immediately. So you guys are upgrading an App and not testing if the App is backward compatible. Remember stores are paying for your App and this is not a free service.

Great app...until it suddenly froze up on when I tried to reindex my site on BLACK FRIDAY WEEKEND! Removing it broke my entire site. From what I can tell, they changed the way the app worked like the day before Black Friday. How stupid is that? I really loved this app, but now I am so frustrated I could cry. We are losing sales and everything on my site is broken and none of the links I relied on with the app filtering are working.

Unused this appnforna few months and had the following issues.

Still showed out if stock products despite me bringing this to the developers attention who said they where releasing a fix and never did.

I created a filter for a collection of men and women, both filters then only showed women's items

They broke my search page with Thier app then fixed it. I had to constantly check pages to make sure they hadn't broken anything.

Pagination was hidden and didn't work correctly.

Thier app was hiding my in stock quantity on collections pages and overwrote my styling on this page.

Again ignored my email relating to both collection filters only showing women's items. So I uninstalled it.

Lucky I can code because thier filter really messed with your code on your collection pages. So I had to fix my site after installing the app

Product catalog can't showing.
i was pay monthly for your apps.

Please fix it. where we must get a support. ? i was send email but still hasn't received a reply

TERRIBLE TERRIBLE TERRIBLE!! THIS IS SO BAD! This app hides your STOCK AND COLLECTIONS. You must resync often, it causes slow loading and hides products randomly. THIS IS A SCAM APP.

DO NOT DOWNLOAD YOUR WEBSITE WILL BE MADE SHIT ! They offer no help or support. This is the second time we have used and will be the last. Sooooooooooooooo bad, so angry that this company exists should be made to shut down.

This app has been a problem from the beginning!

I was asked to wait a week and it would be fixed - it wasn't fixed even after 2 weeks.

Then, it started mixing the filter criteria - red was showing up when it should have been blue; geometric was showing up with stripes.

AND . . . to add insult to injury, the changed the pricing structure! So, I couldn't get into my account until I paid $15 a month more . . .

Gads . . . This is not the way to run a business - or build an app.