Reviews (1,884)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving the shopping experience by making it easier for customers to find products, especially in stores with large catalogs. It features a user-friendly interface, detailed analytics, and various filter options like color and size. The app integrates seamlessly with Shopify themes and is noted for its reliable performance. Customer support is also praised for its responsiveness and effectiveness in handling issues.
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I should've listened to the 1 star comments.
When you install this app, it will automatically create 'next page' button. Meaning you will have 2 page buttons from this app and your theme. It really confuses your customers.
When you upload new items, they won't be shown in your store. You must re-sync on the app and it might take 3~5 minutes. During the sync, none of your collections will be visible in your store. For example, you must sync even after adding an item to a collection. It requires another 3~5 minutes delay.
However, the worst issue happens when you uninstall the app. After removing this app, none of collection is visible. I removed all the leftover codes, but still not functioning.
If you really wish to try this app, never forget to DUPLICATE your theme!
The app does not perform well. Our Theme is Empire. Many items appear in other places in the shop compared to manual sorting in the the admin. They Sync simply does not work fast enough. Further on they cannot program the filter in such a way that 5 categories (top down in item quantities) are shown, and the rest will be shown once you expand the filter.
Edit: We try to install it a second time - it seems it has big troubles with categories - not showing the latest changes (from the last 24 hours!).
Edit2: During the sync - not a single item within a category is visible! The sync takes up to 6 minutes!
Nice looking filtering and smooth use
BUT. It does not work properly and bugs if you use any 3rd party app for stock control (like bundles etc) which as I understand loads of shops do use as long as you have any variants of a product. So not really working. The devs were very unhelpful in regards to this: 'we may fix it in few months when we have time' ... well ok, bye
Installed the app. our site broke 12 hours later. missing sections of website, pictures all over the place etc BE CAREFUL
L'APPLI NE FONCTIONNE PLUS DU TOUT PLUTÔT DÉÇU ..........................................................................
Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem
Terrible for mobile. When a user goes on mobile and filters by type it breaks the UI of my entire website. Now that I uninstalled it my customer can not even see the first page of my items. I am trying frantically to see what happened.
Update: My brother helped clean up. These folks do not uninstall the app properly and leave code-behind in your files.
Hi There,
I'm sorry for your bad experience with the app. Our team is still trying to connect to you.
We are available to solve the problem and help you fully uninstall if need.
Helen
Customer service is horrible. Chat with a girl called Emma, who didn't even wanted to help. When I tried to write them an email, the same Emma responds!! This app is really not sell constructed, not clear in the documentation and a puzzle for anyone who's looking to find something simple to use in their store. Don't buy this app.
I ask the Support Team some questions if the Filter also can work on Product-Page. After days and days noone write me back (Other Apps got Perfect Support Teams) i delete the App. Because A App is just good as the Support team is
This app says free plan available but there is only a free trial. Talk about false advertising.
Had to uninstall the app due to massive issues & bugs. Support was great until the free trial run out, now it's really lacking. As I thought the app was functioning well I added the app to my published version & then continued to have issues. Had to uninstall & my website collection page isn't working properly since removing & the issue is still yet to be resolved. They don't seem to know how to fix the issue & it's costing me sales. Very disappointed in the service I have been provided. This app has been such a headache & I am not sure I would like to see someone else go through what had to with this app.