Reviews (1,649)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable filters, seamless integration, and detailed customer search analytics. Many praise the support team for their quick responses and custom coding solutions. However, some suggest more flexible pricing for multi-store owners and a few have reported occasional disruptions to their store's layout.
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Helen and her team was amazing! Incredibly quick turn around times and willing to go above and beyond what was asked.
I installed a new theme and this app completely messed up that theme's layout. They were willing to help me get my theme's setup back to what it was, but unfortunately they didn't solve it and it took over several weeks. So I have uninstalled this app and installed another one that doesn't mess up the theme. So warning to anyone installing this app, it will override a lot of settings in your collection's page.
We did not end up using this app due to the nature of our website but their support and clear answers were outstanding.
Quick fix and reply, super recommended!
We are still in the trial period of the app but its safe to say that we'll be going ahead with the paid version. It works exactly like we want it to, although its frustrating that this basic functionality isn't a standard Shopify feature. The support for this app has been fantastic - Helen got back to me really quickly, and got the app working perfectly. I highly recommend this app to anyone who is looking for an effective filter and search option.
Great support. Helen helped us figure out and fix some issues very quickly.
Great app. I have come into a few issues but the support team has worked to resolve them immediately. Helen was very helpful and responsive.
Awesome app & 5-star service. Helen did a great job when I searched for assistance.
I have one suggestion though. Add a multi-tag feature which can group tag/tags, and set up new names for displaying on the front end.
I recently encountered a minor hiccup while using the Smart Product Filter application in my online store. Though the issue seemed small, it was impacting the functionality of the filter, and I wanted to ensure my customers had the best possible experience. Unsure of how to resolve it on my own, I reached out to the developers for assistance.
I cannot express enough how impressed I am with the level of service and support provided by the team at Smart Product Filter. From the moment I contacted them, they were attentive, responsive, and committed to finding a solution promptly.
Their expertise in diagnosing and fixing the problem was evident right from the start. They quickly identified the root cause of the issue and implemented a solution that seamlessly resolved it. What stood out to me the most was their dedication to ensuring that the fix was implemented efficiently without causing any disruptions to my store's operations.
Throughout the process, the developers kept me informed of their progress and provided clear instructions on how to implement the solution on my end. Their communication was exceptional, and they went above and beyond to ensure that I was fully satisfied with the outcome.
I also want to commend the developers for their professionalism and willingness to address even the smallest of issues with the utmost care and attention. Their commitment to excellence is truly commendable, and it's evident that they take great pride in their work.
Thanks to the efforts of the Smart Product Filter team, my online store is now running smoothly, and my customers can enjoy a seamless browsing experience. I couldn't be happier with the level of service I received, and I wholeheartedly recommend their product and services to anyone looking for a reliable and efficient solution for their online store. Kudos to the team for their exceptional work!
Yeah! I totally recommend them. The app works great and support responds extremely quickly and helped me customize it to my needs. They are wonderful.