Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing product page visuals with features like responsive image carousels, video integration, and zoom and slideshow capabilities, which help improve customer experience and sales conversions. They appreciate its ability to optimize image loading times and its seamless integration with Shopify themes with minimal coding required. The support team is also praised for being responsive and accommodating to customization requests, enhancing the app's performance on mobile devices and its adaptability to various merchant needs.
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I used this app to clean up all of my extra product images. Some products had a long tail that went down the page. This app easily helped me show all of the images I wanted, but not all at once. The custom images for each variant is going to be a longer project than I realized. The first few I tried were easy and look GREAT though (https://pandemoniumhats.com/products/buckle-scarf-fox-faux-fur?variant=37541353155). I was having issue with my taller thumbnails getting cut-off. I reached out and they were quick to implement a fix.
This has been a lifesaver. Really didn't feel like messing with the coding as I just want to focus on marketing my store. The app works perfectly. The images were a little blurry at first, but one quick email to support and they had it resolved in about 2 hrs. Very impressed. Great customer service. Looking forward to new features.
Highly recommend. Currently on the Brooklyn theme, and this allows for the product pages to be much more user-friendly and visually appealing than it would've been without the app. Easy to install and customize certain aspects, even for someone with no technical knowledge. Furthermore, customer support was very quick and thorough.
Amazing but every time a customer flips their phone, it refreshes the whole page which has left me to uninstall it =(
Thank you for your feedback. We can fix the page refreshing issue for you if you decide to install the app back. Just send us an email and our support team will investigate the problem.
BE CAREFUL!! This App broke our entire Store!!
We tried to get this app to work but it is constantly breaking our website. We paid for a few months and now had to uninstall it to avoid further damage
Hi,
I tried to find email from you but it looks we didn't get any support ticket from you. In case of any issues it's enough to disable the app and let us know about the issue. We resolve tickets quickly. We think that cooperation is the key here that benefits everyone. Please let us know what was the issue as the client satisfaction is the most important thing for us. Please consider updating the review as we didn't even had a chance to help you.
Kind regards,
Magda
Toujours un message d'erreur qui s'affiche. Donne une mauvaise présentation de mes produits et impossible de faire quelconque modification.
Thank you for your review. As far as I can see the application charge hasn't been approved and the app wasn't even activated for your store. In your message you mentioned that the application gives a bad presentation of your products. The app wasn't even activated for your store so it didn't work with your product pages at all. We can check the problem with the error reported. If you are still interested in using the app please install it again and contact our support team at info@gravitysoftware.co.uk . We will do our best to help you to set up the app.
Bad & poor app they charge me even I uninstalled it from my store.
they have no option to unsubscribe.
We don't charge our users after they uninstall the app. It's not even possible because in Shopify all application charges are automatically cancelled at the time when the app gets uninstalled. It's a FAKE REVIEW left by our competitors. The store https://gadgetlavas.myshopify.com doesn't even exist any more.
He desinstalado el app pero me aparece que ya no tengo acceso a mi tienda online. ¿podrían por favor desisntalar su código de mi tema para solucionar el inconveniente? gracias
Hi,
Thank you for your review. We can only speak English and it's difficult for us to understand your comment. It seems that you never contacted our support and left us a negative review for no reason. Please contact us at info@gravitysoftware.co.uk and we will help you to resolve any issue.
¿Puedes eliminar la reseña que nos dejaste? Por lo que veo, no necesita nuestra ayuda. Intenté llamarte y te envié 3 correos electrónicos. Por favor responde.No puedo llegar a ti. Hágame saber qué podemos hacer por usted y lo ayudaremos.
This app is almost perfect. Why not perfect? You have to manually add variant images. It doesn't automatically change the variant on the image that you are on.
Amazing support. I had been having some zoom issues with my themes mobile gallery that the theme developer did not want to fix. So added this app as a solution. It seemed to have some issues due to my themes mobile gallery. When I reached out they fixed this right away and communicated back and forth several times. Not always the case with apps so I was impressed.