Reviews (818)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective multibuy discounts and bundle offers. They appreciate its seamless Shopify integration, user-friendly interface, and flexible bundle creation that enhances inventory management. The app is noted for its reliable performance and responsive customer support, which efficiently addresses issues and customizes features, significantly improving both merchant and customer experiences.

July 18, 2024

Great customer support and the amazin and easy-to-use app!

Blisflair
Norway
16 days using the app
PickyStory replied July 22, 2024

Thank you for this great review. Keep growing with PickyStory!

January 6, 2024

Excellent, I have been with Picky from early on, and it makes a big difference to our store.

Mia Tui
United Kingdom
Over 1 year using the app
PickyStory replied January 8, 2024

Thank you for this great review. Happy growth with PickyStory!

July 27, 2024

medewerker Valentyna hielp me ontzettend snel, uitleg was duidelijk.
Top service

wumani
Netherlands
22 days using the app
PickyStory replied July 29, 2024

Thank you for this amazing review. Keep growing with PickyStory!

June 3, 2024

Just getting started, but looks great so far!
+ Fast customer support.

Din Kjøkkenhage
Norway
20 days using the app
PickyStory replied June 4, 2024

Thank you for this incredible review. Happy growth with PickyStory!

February 16, 2024

I LOVE this App! The dashboard is incredibly well designed and easy to navigate. The features have helped us to generate over $3.5K in our first month of using it! And, the customer service is incredible. They really listen to what their customers need from the app and implement it. I am very excited to see all the future features and keep on increasing our revenue with their support!

Earths Elements
United States
29 days using the app
PickyStory replied February 19, 2024

Thank you for this great review. Happy growth with PickyStory!

Edited April 29, 2024

I actually really liked this app at first. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option.

Further attempts to reach a fair solution to this company's greedy and irrational billing practices have proven impossible. This company has no sense of integrity or customer service. They will milk you for every dollar they can for as long as you can. When you stop using it, make sure you remove it completely as an app from your store because they'll keep billing you even if you're not using it at all! 0 stars. Avoid this company!

Lit: Love & Intimacy Tools
United States
5 months using the app
PickyStory replied January 15, 2024

Thank you for your review. PickyStory only attributes revenue that was generated by or directly influenced by a PickyStory tool or scenario. We have reviewed your case and confirmed that the line items were attributed correctly, as they originated from a PickyStory bundle addition.

We have reached out to you directly to resolve this issue and to ensure that we provide complete information about this case.

PickyStory team

July 1, 2024

Ceren was very helpful. thank you

HiSouls™
Canada
About 2 months using the app
PickyStory replied July 3, 2024

Thank you for this great review. Happy growth with PickyStory!

January 4, 2024

Great customer service. Looking forward to seeing how the app performs.

PACT Outdoors
United States
Almost 2 years using the app
PickyStory replied January 8, 2024

Thank you for this incredible review. Happy growth with PickyStory!

January 4, 2024

I recently added Pickstory to my Shopify store and was impressed by its seamless functionality and the significant boost in upsells. What really stood out, however, was the customer service, especially from Ceren. Her prompt, insightful support not only enhanced my use of the app but also positively impacted my sales. Ceren's dedication is a true asset to the Pickstory team. Highly recommend for any store looking to improve their sales strategy!

The Loomia
United States
About 2 months using the app
PickyStory replied January 8, 2024

Thank you for this amazing review. Happy growth with PickyStory!

January 6, 2024

It's useful, and when I ask to enlarge the size of button, Carlos helped me do it within only few seconds, so nice customer services!

PetCore
Australia
About 2 months using the app
PickyStory replied January 8, 2024

Thank you for this incredible review. Keep growing with PickyStory!