Reviews (815)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective multibuy discounts and bundling features, which significantly boost sales and customer satisfaction. They praise its user-friendly interface, easy Shopify integration, and visually appealing design. The responsive customer support is also noted for its attentiveness to merchant feedback, enhancing the app's functionality and customization.
Refine
-
By rating
Wouldnt recomend the app to anyone looking for a easy to setup low cost soulution.
Fast bundle is better and free.
Dont waste your time like i did.
choose a different app
Hi,
We offer a 30-day free trial for the app, allowing you to use all its features at no cost. After the trial, the app’s charges a minimum price, as displayed on the Shopify App Store and our pricing page.
We reached out to see how we can assist you further and ensure you’re getting the best possible experience with us.
The PickyStory Team
very very bad experience they are scammers i was just on my free bundle i have not subscribed to there paid bundle they charged me $29.50 even i have not used there app for sale my sales are nothing expenses are to much but they also charged me when i ask there support they say we can't give you refund its correct charge stupid bull shit app ever used fuck you.
Hi,
We offer a 30-day free trial for the app, allowing you to use all its features at no cost. After the trial, the app’s minimum price is $29.50/month, as displayed on the Shopify App Store and our pricing page.
We reached out to see how we can assist you further and ensure you’re getting the best possible experience with us.
The PickyStory Team
Una pena que no haya manera de hablar con el servicio técnico , ya que la aplicación aunque está bien tiene déficits que impiden utilizarla correctamente
Si alguien lee esto, por favor que nos escriba para intentar solucionar los diferentes problemas que tenemos y estaremos encantados de modificar la reseña , pero a día de hoy es que es imposible hablar con nadie..
Hi,
It seems you unsubscribed from our emails, which is why you haven’t been receiving any updates from us.
We reached out to assist you in resolving the issue. Feel free to contact us via the live chat in the app or simply reply to this email.
The PickyStory Team
scamm
Thank you for review. We are sorry to read this feedback and we're not sure why. We reached out to you directly to see how we can make things better.
PickyStory team
Incredibly buggy app, promising the world in future updates but offering little value in the here and now. Ongoing development on app features broke our cart over a weekend forcing uninstall.
Thank you for your review. We attempted to reach out to you via email to help resolve the order test and explain how it works. Unfortunately, we haven’t heard back from you.
We’ve followed up once more and look forward to hearing from you.
PickyStory Team
Increased price of app by 5x! We have been using this app for a couple of years just for the combo product feature - really disappointed they increased our monthly price from $30 to $169! Have now found another app called Simple Bundle which is only $24 a month and does the same thing.
Thank you for your review.
We are sorry you didn't have a positive experience with us lately. We contacted you several times in the past weeks to hop on a call with us so we can assist you with picking the best plan for your needs.
We just contacted you again and hope that we can connect this time.
PickyStory team
They did an update in December in the middle of Christmas promotions which completely changed the app. Not only that, it changed my $58 product to a 58% discount and WENT LIVE. The pop up in the cart didn't work and we spent 6 hours on chat support with someone who didn't know ANYTHING. This is like like 3rd time this has happened. Good news tho. She offered to get the engineers on solving the problem asap. I explained it was a Christmas promotion that we had heavily advertised and it was not working. They did get back to me - last week. That's February. And the support said "here it seems to be working fine" sorry for the delay. PS - NOT working fine. They also changed the billing from $9.95/mo to a bill that changes based on how much revenue you bring in. WHAT? So my bill jumped to $50/month for no additional benefits. The service is TERRIBLE. The product changes frequently and there are SO many bugs.
Thank you for your review. We are sorry that your experience with us wasn't at the expected level. We'll investigate the shown price issue to see what happened in this particular case. Regarding the app's pricing, it's clearly structured on Shopify's app store and on our website. We charge based on the amount of revenue generated through the app, the app is free for up to $100 of generated revenue, and then the price increases based on the amount charged every month.
We reached out to you directly through email to see how we can help you to solve this issue.
PickyStory team.
I uninstalled this application because I was changing the theme for my store. I was going to reinstall it after the switch, but I will never work with this developer again. Aside from the monthly fee, there was an unspecified charge on my bill after the uninstallation. I asked the developer to explain and specify the reason for the charge; they claimed I breached the tier by generating sales with their application. However, their application was barely functional for my site. I asked them to specifically explain the sales generated through their application, but they failed to do so. They are still keeping the money, and their customer service is extremely poor. I am very upset with this developer, and I do not recommend their application to anybody.
Hi Tankut,
We reached out to you regrading this issue and offered to book a call in order to resolve this. Looking forward to speaking with you.
PickyStory team
I actually really liked this app at first. However I noticed in my orders that they were being tagged with "Pickystory" even though the bundle wasn't being purchased. So basically, if someone adds to their cart with the bundle, then removes everything in the cart except 1 or 2 items, Pickystory counts that as their revenue, and I just don't see that as fair. Super happy to pay them when the actual bundle is bought, but this method just sucks because it's charging you without the sale of the bundle. I'll be looking for another option.
Further attempts to reach a fair solution to this company's greedy and irrational billing practices have proven impossible. This company has no sense of integrity or customer service. They will milk you for every dollar they can for as long as you can. When you stop using it, make sure you remove it completely as an app from your store because they'll keep billing you even if you're not using it at all! 0 stars. Avoid this company!
Thank you for your review. PickyStory only attributes revenue that was generated by or directly influenced by a PickyStory tool or scenario. We have reviewed your case and confirmed that the line items were attributed correctly, as they originated from a PickyStory bundle addition.
We have reached out to you directly to resolve this issue and to ensure that we provide complete information about this case.
PickyStory team
hey're scammers. They force me to activate features that I didn't activate and it's impossible to deactivate them. They charge me money for it and won't give it back.
Hi,
We're sorry to hear about your recent experience with us. We have reviewed your account and noticed that you enabled some of the suggested scenarios, which have started generating new revenue for your store. Your plan is based on the amount of revenue generated through PickyStory, and you were billed accordingly.
We have reached out to see if we can assist you further.
The PickyStory Team.