Reviews (820)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through effective multibuy discounts and bundling options. They report increases in average order values and customer satisfaction, attributing these to its flexible, user-friendly features and seamless Shopify integration. The customer support team is also praised for their responsiveness and helpfulness in resolving issues and enhancing app functionality.
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It is fun to use the program, you can be confident about the service :)
Thank you for this incredible review. Happy growth with PickyStory!
Day 1 of using the service but great experience and great customer service so far! Thanks Valentyna!
Thank you for this amazing review. Keep growing with PickyStory!
Ugur provides great support
Thank you for this amazing review. Happy growth with PickyStory!
great customer service... the app its limited to what colours you can change certain parts but I asked them for help and they customised it to exactly what I wanted.... so easy to deal with.
Thank you for this great review. Happy growth with PickyStory!
The only bundle app we tested that actually did what we were looking for. And they have a great customer service!
Thank you for this amazing review. Happy growth with PickyStory!
Excellent customer service.
Thank you for this amazing review. Keep growing with PickyStory!
I left a 5 stars reviews in the past, because their customer service is excellent and the app is very easy to use. When it comes to charges, though, they are not so excellent. I would be happy to pay whatever the charge if they bring me business, but as a matter of facts thay have charged me for something has nothing to do with their business. For example, I set with them a Minimum spend amount of £50 to get free shipping. I have a product (one single product, not a bundle) that costs £52, so they have charged me because they consider every amount over £50, even though that sale doesn't depend at all from their work but it's the price of my product. And also, it happened that one customer bought one single product (clearly it's not a bundle, nor an upsell nor a cross sell) and when I asked explanation they told me that the customer bought it from their cart. Well, I deactivated the app.
Thank you for sharing this review. We’re sorry to hear that you changed your mind about the app. However, we have provided the facts of this case several times, and unfortunately, you chose to ignore them.
Here’s what happened: PickyStory is a full platform for bundles and upsell experiences. Our intelligent cart (PickyCart) was enabled in your store and recommended a product to your customer, which was then purchased. This product was added from the recommendation box rather than your organic pages. We never attribute organic additions to the cart, as it’s obviously not value that we created. The recommended products are generated through our own algorithm and help you sell more products in the store. In this case, the product was a new sale that occurred from the recommendation box, which is why it was attributed to PickyStory.
We reached out to you to arrange a call so we can provide a solution and help you fully set up the app.
The PickyStory team
Just getting started, but looks great so far!
+ Fast customer support.
Thank you for this incredible review. Happy growth with PickyStory!
Uğur helped me with an error after a new theme update. His fix was very easy and straightforward with good directions!
Thank you for this amazing review. Keep growing with PickyStory!
I have loved using this app and the support team is amazing. I was speaking to Carlos on the support team and he was able to solve all my issues quickly and with great communication. 10/10 recommend!
Thank you for this incredible review. Keep growing with PickyStory!