Reviews (815)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multibuy discounts and bundling features, which significantly boost sales and customer satisfaction. They praise its user-friendly interface, easy Shopify integration, and visually appealing design. The responsive customer support is also noted for its attentiveness to merchant feedback, enhancing the app's functionality and customization.

Edited September 27, 2023

Let me start with the customer service.
Their customer service is AMAZING! Hands down 5 out of 5!

I love the app. After searching for months, almost a year, I finally found the app for my shirt business. Easy to use after getting the hang of it. You are literally a chat away for a human assistant if you may have any questions. No question is silly for them!

As soon as I can schedule an automatic start and end date/time for my bundles, I will give it a 5+ stars!

UPDATE:
Please make PickyStory available on mobile (ANDROID) and table.

D. Mantec & More
Aruba
6 months using the app
PickyStory replied July 21, 2023

Thank you for your review. Scheduling bundle deals is definitely on our road map. Happy growth with PickyStory!

April 29, 2023

muy buena aplicacion para packs, muy asequible. En mi opinión podrian mejorar mas temas de compatibilidades, pero como la mayoria de aplicaciones de shopify

Yama
Spain
6 months using the app
PickyStory replied April 30, 2023

Thank you for this review. Happy growth with PickyStory!

March 14, 2023

The app itself wasn't performing superfluously, but customer service was great. Mary from the support team went out of her way to ensure my problem was solved.

Meek Berry
United States
5 months using the app
PickyStory replied March 15, 2023

Thank you for this review. Keep growing with PickyStory!

May 24, 2022

This was the only app we could find that suited our specific purpose. Customer service is great and they respond fast on the chat!

Joice.dk
Denmark
3 months using the app
PickyStory replied May 24, 2022

Thank you for your review. Keep growing with PickyStory!

July 14, 2021

Lots of great features for making combos, kits, bundles, and other deals. Some of the features are tricky to implement, but customer service is AMAZING!

STARtorialist
United States
3 months using the app
PickyStory replied July 15, 2021

Thanks for this great review. We'll take the extra star for improvement :)

September 9, 2021

Just installed this app for a combo promotion and got the best help, very patient and thorough. Excited to see results!

tawell
Belgium
2 months using the app
PickyStory replied September 10, 2021

Thank you for this great review. Happy growth with PickyStory!

Edited August 31, 2022

Looks like a great app, but does not support multi-currency. Really disappointing, was hoping to be able to use it. Their support team is very good and proactive, hoping to see this feature implemented soon.

Thread and Maple
Canada
5 days using the app
PickyStory replied August 31, 2022

Hi,

We are sorry to hear that you didn't receive the most accurate information possible in this case. We have reached out to you directly to help you resolve this issue.

PickyStory team

June 28, 2022

I used this app to create a bundle for my prints (buy 2 and save 20%) - the customer service agent was really helpful on the online chat and walked me through the whole process. Thank you! My only issue would be that the bundle does not show up on the main product page, only underneath the products affiliated with the bundle when the customer clicks onto them.

thesundaystudio.design
United Kingdom
2 days using the app
PickyStory replied June 28, 2022

Thank you for your review. We can definitely help you set up the bundles in the way that you described. We have sent you an email to book a call with us for that matter :)

Anna,
Head of Support

May 18, 2022

Customer support is excellent!! I'm just starting out using the app and on the face of it, it seems to do everything I need and more. Roziel Amor in the customer support team was brilliantly helpful. The only slight snag at the moment is that combo products don't automatically go 'out of stock' if a component isn't available - it's just the 'add to cart' button that stops working, without explanation to the customer. That's the only reason I'm not giving it a full 5 stars. They do say they are working on that aspect though, so fingers crossed they'll have it cracked soon! Thanks for your help Roziel - your service was 5 stars! :)

TUM TUM TOTS
United Kingdom
About 23 hours using the app
PickyStory replied May 18, 2022

Thank you for this review. Keep growing with PickyStory!

December 9, 2022

Great customer service !! Mary helped answer all my questions and customize our bundles. Thank you so much for all your help.

Mango People
United States
About 14 hours using the app
PickyStory replied December 11, 2022

Thank you for this review. Keep growing with PickyStory!