Reviews (818)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective multibuy discounts and bundle offers. They appreciate its seamless Shopify integration, user-friendly interface, and flexible bundle creation that enhances inventory management. The app is noted for its reliable performance and responsive customer support, which efficiently addresses issues and customizes features, significantly improving both merchant and customer experiences.

October 29, 2024

Best App there is when it comes to Bundles, everything you need is in there. Honestly everything they bring out is a straight Banger. Best UI, best customer service - they are down to earth and really try hard to make it better + they answer within seconds aaand fair pricing. Don't waste your time like me searching for other Solutions, this is the only one that does its job like you want it to

AlaRengin
Germany
6 days using the app
PickyStory replied October 31, 2024

Thank you for this amazing review. Keep growing with PickyStory!

Edited September 9, 2024

STAY AWAY! BUGGY AND EXPENSIVE.

This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered.

It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have.

Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team.

At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to.

Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for.

I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced.

UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!

Takkleberry
South Africa
Almost 2 years using the app
PickyStory replied September 5, 2024

Thank you for your review. We’re sorry to hear that we didn’t meet the level of experience we strive to provide to all of our customers. You were subscribed to an older version of the app, and we offered to migrate you to the latest version. We’re planning to proceed with the migration as discussed, and we hope to turn your experience into a positive one.

We also reached out to you to set up a call to see how we can further assist you.

Thanks,
PickyStory Team

November 13, 2024

very very bad experience they are scammers i was just on my free bundle i have not subscribed to there paid bundle they charged me $29.50 even i have not used there app for sale my sales are nothing expenses are to much but they also charged me when i ask there support they say we can't give you refund its correct charge stupid bull shit app ever used fuck you.

ESSAUNCE.COM.PK
Pakistan
About 1 month using the app
PickyStory replied November 15, 2024

Hi,

We offer a 30-day free trial for the app, allowing you to use all its features at no cost. After the trial, the app’s minimum price is $29.50/month, as displayed on the Shopify App Store and our pricing page.

We reached out to see how we can assist you further and ensure you’re getting the best possible experience with us.

The PickyStory Team

November 18, 2024

Wouldnt recomend the app to anyone looking for a easy to setup low cost soulution.

Fast bundle is better and free.

Dont waste your time like i did.

choose a different app

SimpleClean
Germany
2 months using the app
PickyStory replied November 22, 2024

Hi,

We offer a 30-day free trial for the app, allowing you to use all its features at no cost. After the trial, the app’s charges a minimum price, as displayed on the Shopify App Store and our pricing page.

We reached out to see how we can assist you further and ensure you’re getting the best possible experience with us.

The PickyStory Team

November 26, 2024

the customer service is exceptional! Carlos and the team have been so helpful! they were able to help us build bundles and match the style to our theme. thank you!

Are You Am I
United States
17 days using the app
PickyStory replied December 2, 2024

Thank you for this great review. Keep growing with PickyStory!

August 30, 2024

Such a great app - easy to use and the chat support is super helpful.
I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me.
Really pleased

Neutral Bay
United Kingdom
About 1 year using the app
PickyStory replied September 2, 2024

Thank you for this amazing review. Happy growth with PickyStory!

Edited December 21, 2024

bad experience
automatically charge money, no questions, no refund even when you dont use their service at all. Plus the service is not even GOOD

Snapkco
United Kingdom
29 days using the app
PickyStory replied December 24, 2024

Hi,

Thank you for your feedback. You were charged $29.50 after the 30-day trial, which is the minimum price for the app as listed on both the Shopify App Store and our website.

Our team has reached out to see if there’s anything we can assist you with.

Best regards,
The PickyStory Team

October 26, 2024

Uğur Can - Best chat advisor I've worked with. Prompt, concise responses!

Odelandco
United Arab Emirates
10 months using the app
PickyStory replied October 28, 2024

Thank you for this incredible review. Keep growing with PickyStory!

October 2, 2024

Ugar was really helpful with me today. I'm trying to learn how to build the bundles & he was terrific.

Click On Beds
Australia
3 months using the app
PickyStory replied October 4, 2024

Thank you for this amazing review. Keep growing with PickyStory!

October 30, 2024

Carlos helped me a lot! I was able to ask him to change the design. He was very quick and super responsive. He understood my request perfectly.

MoEa
France
11 days using the app
PickyStory replied October 31, 2024

Thank you for this great review. Keep growing with PickyStory!