Reviews (820)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through effective multibuy discounts and bundling options. They report increases in average order values and customer satisfaction, attributing these to its flexible, user-friendly features and seamless Shopify integration. The customer support team is also praised for their responsiveness and helpfulness in resolving issues and enhancing app functionality.
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STAY AWAY! BUGGY AND EXPENSIVE.
This app is full of bugs. Support is responsive yet makes one open promise after the next that are never delivered.
It takes forever to setup bundles as each one has to be manually inputted and configured one by one. Due to the hundreds of hours I had invested in setup and troubleshoioting with Pickystory, I ended up using this app for far loinger than I should have.
Soon after downloading the app and setting up my bundles, I was told I would be migrated to their new platform imminently. But it was more than ONE YEAR of bugs, overcharging, bundling products being removed, cart integration failures, lost revenue and lies from the PS dev team.
At one point, the pickystory app removed ALL of my 273 bundles, on the biggest launch day on our site, which resulted in thousands in lost revenue.I was still charged IN FULL for that month despite it being a crash on their side that they admitted to.
Stay away - more headaches and time spent logging bugs with support than its worth. Also, the charges are not at all transparent and this app completely overcharges for what it does. They also attribute every cent of revenue generated to their app, meaning you are charged exorbitant commissions, which they refuse to give you a detailed itemised invoice for.
I found a great alternative for 1/10th of the price, called Simple Bundles. Same functionality, great support, reasonably priced.
UPDATE: After the app responded to my review (falsely - I had requested to migrate to their new version for a full year and they told me this was not possible!), they did NOT rectify the issue in any way. It continues to be absolutely terribkle and a bunch of liars. PLEASE STAY AWAY!!!
Thank you for your review. We’re sorry to hear that we didn’t meet the level of experience we strive to provide to all of our customers. You were subscribed to an older version of the app, and we offered to migrate you to the latest version. We’re planning to proceed with the migration as discussed, and we hope to turn your experience into a positive one.
We also reached out to you to set up a call to see how we can further assist you.
Thanks,
PickyStory Team
So far so good...just installed this app about 30min ago. Pretty easy to set up and it appears to be working great. We are using it for the Build Your Own Bundle feature since we already have fixed bundles.
Had a question about how to set default variants for product selection and Uğur Can via their support team was a great help. My only criticism is that the Contact Support link in the Shopify App did not work. I had to go to the website and then go through their chat widget.
Still 5 stars...service was fast and the app seems to be working well. Will update later if any issues pop up.
Thank you for this amazing review. Keep growing with PickyStory!
Ugar was really helpful with me today. I'm trying to learn how to build the bundles & he was terrific.
Thank you for this amazing review. Keep growing with PickyStory!
Such a great app - easy to use and the chat support is super helpful.
I wasn't sure how to customise the design of the Picky story cart to match my store so I got in touch and Uğur made all of the changes for me.
Really pleased
Thank you for this amazing review. Happy growth with PickyStory!
Pickystory is so goated fr. The ultimate bundle and upsell app. Clean UI, easy to use and revenue through the roof.
Ugur Can the support man has helped me out so much with any issue I've had. Give this king a raise!
Thank you for this amazing review. Keep growing with PickyStory!
Carlos was a huge help with changing some format and display elements in our cart. And so quickly too! It's so amazing to use an app with actual human support rather than bots.
Thank you for this amazing review. Keep growing with PickyStory!
Great customer support.
Thank you for this incredible review. Keep growing with PickyStory!
Amazing prompt and usefull customer service. Uğur was so kind and professionnal helping me to setup my widget exactly the way I want as I'm a graphic designer (and so hard to convince when discussing design and widget customization possibilities.) Well... he did it :)
Thank you for this great review. Keep growing with PickyStory!
Great service, solved all our problems in a matter of minutes. Very responsive. Thanks to the help of Carlos we customized the solution to our needs and were ready to launch.
Thank you for this amazing review. Keep growing with PickyStory!
So far, we are very pleased with Picky Story.
We are in the set up stage, but Ugur and Alex have been very fantastic helping us understand the product. Great service!!!
Thank you for this amazing review. Keep growing with PickyStory!